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Getting an engineer out

Posted by 30-11-2020 08:47 PM in TV

Hi, can anyone tell me how to get an engineer out to look at my tv. I spoke to someone on the phone and he was more than useless, also his line... View Post

01-12-2020 03:17 PM

I done that but the technician I spoke to didn’t want to request an engineer (from what I could ... View Post

How do I register my new TV warranty?

Posted by 01-12-2020 01:50 PM in TV

Hi, I've just purchased a TV, can someone please provide the direct URL to the page where you can activate the warranty? (rather than copy and... View Post

01-12-2020 02:47 PM

go to get help bottom of page, then register, I did mine with WiFi View Post

Using programme guide to set TV to record something

Posted by 01-12-2020 02:37 PM in TV

Hi, I have a UE43TU8500UXXU. I have a USB HDD attached and it all works fine, recording TV and timeshifting. There's only 1 problem... ... View Post

Smart TV gives random notification pings sound - Solved

Posted by 05-09-2020 12:45 AM in TV

I bought a 43" Samsung Smart TV TU8500. After setting up the TV and apps, I started getting a random notification sound from the TV. It... View Post

01-12-2020 02:36 PM

When my phone is out of range of the TV it doesnt make the noise. Is this the same for you? View Post

Samsung Frame issues with SONOS eARc

Posted by 30-11-2020 07:36 PM in TV

I see a lot of threads here on both Samsung and SONOS about issues with SONOS ARC cutting in and out with eArc. While I tend to think it is really... View Post

01-12-2020 02:10 PM

Don't know why i didn't consider this first and maybe someone posted it. Just used the Optical a... View Post

QE43Q60RAT and Disney +

Posted by 01-12-2020 01:30 PM in TV

So we have gone down the route of Disney+. I have spent a day trying to sort out how to get around the the 'dark' issue with... View Post

UE43TU8500 TV wont work with USB flash drive

Posted by 01-12-2020 11:40 AM in TV

I have tried this stick in both USB ports but the TV will not let it pass the performance test so I am unable to use it. What kind of USB storage... View Post

Q80R 2019 model Ghosting with the PS5

Posted by 25-11-2020 11:27 AM in TV

Bought the Q80R in january of this year for its gaming abilities. Worked fine with the ps4. I bought the PS5. I understood that the T.V doesnt have... View Post

01-12-2020 11:32 AM

I was having really bad ghosting issues playing Destiny 2 with my PS5, although with a slightly d... View Post

Universal remote doesn’t show

Posted by 01-12-2020 11:03 AM in TV

Hi, I have a Samsung 43TU7020 and universal remote doesn’t show up as an option in sources. It only shows tv, remote access and connection guide. ... View Post

Ambient mode not showing weather information

Posted by 12-11-2020 10:13 AM in TV

Hey I have samsung Q60R. No matter what I do weather does not display, only clock(time). I tried every solution - home location is set, I have... View Post

01-12-2020 10:37 AM

I have the same problem in Ukraine. At the same time, the weather is shown perfectly if it is cal... View Post

UE55TU7100KXXU 55" Smart 4K Showing Black Screen and Spinner Repeatedly

Posted by 29-11-2020 02:28 PM in TV

I've just bought the UE55TU7100KXXU 55" Smart 4K and I've hooked it up to my Sky HD receiver through a home theatre Sony amp. ... View Post

01-12-2020 10:16 AM

Many thanks for replying. The problem only exists on Sky. Terrestrial TV is fine, as is RasPlex w... View Post

Samsung TV QE49Q6FNA does not identify Sony HT FX9000 Sound bar

Posted by 01-12-2020 09:08 AM in TV

I have a problem since yesterday (after two years of flawless operations): My Sony Soundbar is not playing sound from my Samsung TV anymore. It... View Post

4k TV UE50TU8505UXXC

Posted by 01-12-2020 08:31 AM in TV

Tv purchased 19/11/20, sound worked for one day, and then nothing. I have done everything that the troubleshooting states and still no sound. The... View Post

Sound Bar - Volume Too Low

Posted by 01-12-2020 08:10 AM in TV

After a couple of years of using my Samsung QE657f happily I decided I wanted to improve the sound. To do this, I bought VMai 2 channel sound bar... View Post

Samsung Smart LED TV AU32N5300

Posted by 01-12-2020 07:15 AM in TV

Recently, I bought SAMGUNG AU32N5300 Smart LED Tv, It shows only terrestrial option, no any cable or DTV option and scans only analog channels and... View Post

No cable aerial option on N5300

Posted by 08-09-2019 01:33 PM in TV

I recently bought Samsung 32N5300 and set it up according to the manual. Before tuning channels, i updated the software to 1270 (factory verion was... View Post

01-12-2020 07:03 AM

same issue View Post

Curiosity Stream app worked...but then didn't

Posted by 22-10-2020 12:39 PM in TV

After a couple of weeks, Curiosity Stream stopped allowing "Play." TV is model UN55J6200AFXZA; software is up to date. Tried cold... View Post

01-12-2020 02:38 AM

Note: restricting the Curiosity Stream playback to HD did seem to let me watch more things withou... View Post

Sound issues Qled 4k 49 inch with sony sound bar sound keep dropping out on earc

Posted by 30-11-2020 11:47 PM in TV

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Cast to TV not available only screen mirroring

Posted by 17-05-2018 11:22 PM in TV

Hello, Ive recently purchased a UE65SK8000 TV and on other TVs I've owned apps like Disney Life, BT Sport and YouTube have had the cast to... View Post