Support

Open search

49in Frame light leak in corners

Highlighted
First Poster

Hi, I just received my 49in Frame Tv from John Lewis. The picture quality is brilliant, but when the screen shows a dark scene I get a horrible light leak in 3 corners (top left/right and bottom right)  It's pretty distracting and goes far into the screen. 

 

Is this normal? The one I saw in-store didn't look like that. 

 

 

 

 

IMG_2257.jpg

 

IMG_2259.jpg

 

 

 

4 REPLIES 4
Highlighted
Explorer

I have maybe a little less than that... 

Whatever you do... Call John Lewis within 30 days or they won't swap! 

Highlighted
Does yours turn the frame on and off reliably? I have on motion sensor and sometimes does not turn on... Sometimes does not turn off...
Highlighted
Nope. To be honest I totally forgot it had that feature at first. I put the sensitivity to max and still nothing. It's a nice feature to have, but I rather just have a nice overall picture. I'm going to contact JL today and see what they say. it's a shame because the tv and picture are great. But in dark scenes, it's really distracting.
Highlighted
First Poster

Do you have any update? I also have this problem. 

Top Liked Authors