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Background Photo upload issue on Frame TV

(Topic created on: 15-08-2024 12:28 PM)
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Members_dEnYJzj
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Just got a 75" Frame LS03D.

The Smart Things app on my Galaxy Flip 3 doesn't show the 'Take Background photo' option in any of the 18 different Art modes that allow you use this feature.

Is this a Smart things fault only?  (app version 1.8.17.22)

What I see in 'Mood Light' as an example

Mood light no Photo option.jpg

And this is whats missing in all 18 themes (pic taken from going into a store and looking at a LS03B model Frame.

Photo option.jpg

Any info before I return the TV during the 14-day return policy?

Be a shame to return the TV as this was one of the reasons why I've bought it.

Cheers D.

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Members_dEnYJzj
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Warning to 2024 Frame TV customers.

The Background Wall function has been removed from the Frame TV and is only available on the 2022 LS03B panels

Returning my 2024 Frame TV to get the 2022 model. Bizzare.

response.png

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