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Original topic:

43" AU8000 Backlight Bleeding

(Topic created on: 3 weeks ago)
TimEllis45
Apprentice
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TV

I bought the Samsung crystal 43 inch AU8000 LED LCD Smart TV last week and, at night, I noticed it has quite severe backlight bleeding.

I contacted Samsung through live chat and they had me run Picture Test, Self Diagnosis, TV reset etc..  but the results after all the testing are the same as they were initially - see pics. 

Is this standard with this TV and I just have to put up with it... (I see this issue reported a lot)... or did I get a faulty unit?

tv3.jpgtv2.jpgtv1.jpg

2 REPLIES 2
Abhijeet T
First Poster
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TV

I am facing the same 'Backlight Bleeding' issue for my brand new samsung 4K UHD UA43AU8000 series. Just 2 days earlier I bought my new Tv. Samsung online support team person asked me to run some Self diagnosis, Picture test, Video test.... But even after done with all tests issue is still persist. 

As per my understanding Backlight bleeding on screen are not good signs of healthy screen. 

This issue must fix by Samsung also, samsung must either give me replacement with New TV (SAME MODEL) against my (FAULTY) tv or give me COMPLETE REFUND.

Below I have shared my tv pictures

IMG-20211005-WA0002.jpg

IMG-20211005-WA0000.jpg

IMG-20211005-WA0003.jpg

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Dimos
First Poster
Options
TV

Same problem here.

55" model.

The greek management of Samsung they told me that they know that fail of the blacklight bleed and that it is acceptable by samsung .

 

That means that they dont replace the tv and it is ok with them.

I ll do what ever i can so i can replace my tv.

 

Bad thing that samsung let this happen...

 

Very sad about it stay  away from this model.

 

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