43" AU8000 Backlight Bleeding

[TimEllis45]

I bought the Samsung crystal 43 inch AU8000 LED LCD Smart TV last week and, at night, I noticed it has quite severe backlight bleeding.

I contacted Samsung through live chat and they had me run Picture Test, Self Diagnosis, TV reset etc..  but the results after all the testing are the same as they were initially - see pics. 

Is this standard with this TV and I just have to put up with it... (I see this issue reported a lot)... or did I get a faulty unit?

[KK39]

I noticed it's mostly visible on netflix and anything dark.

[TimEllis45]

That's amazing! My TV was just a week old when I first contacted Harvey Norman. Still nothing...

[Prasannajit]

Same issue with 55'' AU8000. Brought on 26th feb 2022, two times replaced the TV but same issue observed in all three TVs.

This seems like issue with the design of the TV. It may be acceptable by Samsung but very annoying experience for us. 

Samsung should take this mode back from market and provide some other model with this issue fixed.

I was a very frequent customer of Samsung product and had trust on the quality of the product. But seems like I have to think now before trusting any product from Samsung.

Very much disappointed.

[d3va]

Last

   

Month i have purchased This TV Same Model Au8000 I am getting Same Problem.

[KK39]

I contacted Samsung, they sent a technician out to replace the screen, I've had no problems with it since.

Very happy with the help samsung has provided for me with my sons TV.

I'm in Australia just adding that cause all countries fix things differently.

[KK39]

Get the more expensive model there's no black light bleeding on them.

And they are quality TV's 

I got myself the Q70A model and got my son the cheaper one, he loves his TV now they replaced the screen and there's no light bleeding.

[Backlight bleed]

Have you got your tv screen problem resolved? I am also facing this backlight bleeding problem with my tv.

[Frankie12177]

Today is November 29th

Last week I bought the 65 au8000 

Look at that light bleed. It was driving me nuts. 

 

At night noticed light bleed. 

Returned this ***. 

Got the 65 Q80B QLED! It's light years ahead of the au8000. It's full array worth the extra 450 dollars. I got mine on sale for $999.99

Trust me go FULL Array if u can.