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Original topic:

FreeView TV Channels Disappearing from UE49KS7000 (Ethernet)

(Topic created on: 29-10-2023 11:19 PM)
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JoRoSaR
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I have happily used my Samsung UE49KS7000 since late 2016. Aside from a little bit of backlight bleeding towards the bottom of my TV, I would also say it's in excellent condition considering it's 7 years old now!

However, I have a very recent problem. To-date I have always connected my TV to the Samsung One Connect Box and an ethernet cable. I have never used a coaxial cable, nor do I have any Cable Boxes.

I have always been able to get UK Terrestrial TV channels (1-5) through an ethernet cable only.

I have also auto-scanned in the past multiple times (maybe 4-5 times over the years as troubleshooting steps?) and successfully re-added channels 1-5 (as well as HD variations like 101 etc., Channel 4+1 and all the rest).

Some time since last week (w/c 16/Oct), my TV has had all its channels except for 157 TVPlus+ channels, disappear. It appears I can no longer access terrestrial TV and I'm not sure what I've done wrong.

Internet connection fine - all other services (i.e. subscription TV) working OK. I have reset TV + router, factory reset the TV, also tried going to Channel Settings > Edit > Delete all existing channels before re-scanning as well - nothing appears to be working. All re-scans come up with 157 TVPlus+ channels and no terrestial channels.

No changes at all to what's been plugged in the back of the TV.

Is anyone else suffering from the same issue, and can recommend how to fix?

Thanks in advance,
John

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Nofreeview
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I have bought a new Samsung tv and I can't get anything except Samsung tv.+ £1000 and I will be returning. No straight answer to the problem. 

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