10-05-2020 11:59 PM - last edited 05-08-2020 05:09 PM
I bought a Q80T a couple of days ago and have noticed a really annoying issue when using the tv with the combination of HDR and game mode.
I'm fairly certain this is a software bug in the TV since I can reproduce this issue with 100% accuracy, and it happens on the dot at the same moment every time. It's basically on a timer.
Basically when the game is displaying a HDR signal and game mode is enabled, exactly after 6 minutes the brightness of the TV suddenly drops by around 20 (50 -> 30). The value of brightness setting doesn't actually change however. Messing with the brightness setting does not restore the brightness to it's original state, but changing the local dimming setting from standard to low and then back to standard does. Switching game mode off and then back on also fixes the issue, but then it happens again EXACTLY after 6 minutes (I've timed this with a stopwatch).
Has anyone else experienced this issue? Or can someone maybe test this on their TV to see if you can reproduce it?
Exact repro steps on how I can reproduce this 100% of the time on the PS4 Pro:
Some other notes: The PS4 has a screensaver that basically dims the screen if it is idle for a while. This is not the cause of this, this happens even when the console is in active use and the brightness can be restored temporarily by changing the local dimming setting like described above. I have not managed to reproduce this issue with game mode off, so it seems to be related to game mode.
Software version: 1304
30-09-2020 06:31 PM
We need this update in euw !!! 😡
30-09-2020 08:30 PM
I already said I'm not allowed to talk about this. Samsung officials updated manually.
And HDR picture quality in movie mode is really improved a lot.
30-09-2020 08:35 PM
What are they going to do if you tell us? It’s not criminal lol. It’s incredibly unfair to release an update to others before general release. We all have the same issues but we are waiting around for it while you have it... crazy. Not your fault I guess but poor from Samsung. Again.
30-09-2020 08:40 PM
Suriya still acting like he is someone special LOL
30-09-2020 08:41 PM
It’s frustrating because we ALL need this update to fix our TVs yet some have it already and most don’t. Unless you’re American or Korean... or Suriya.
30-09-2020 08:47 PM
Is the update you put here right for me? qe Q95t I'm from Israel it's considered uk it find me this update? Have any more people downloaded the link you put here? He's safe
30-09-2020 08:55 PM
I'm in the US and don't see the update for my Q80T. I tried the firmware file on my TV's support page and that doesn't work either. Where are people finding the update?
30-09-2020 08:56 PM - last edited 30-09-2020 08:59 PM
I would wait, I would not trust that link. Suriya was begging for paypal donations a few pages back for putting the link. He has some sort of mental illness (Secret Samsung officials and insider information, deeper blacks, and he is the chosen one LOL) It is very strange. Just wait until the update is on the website or available on your tv.
30-09-2020 08:59 PM
Ah okay thank you! I didn't realize it was coming from an unofficial source. Definitely going to wait.
30-09-2020 09:00 PM
The files on the support page are the official files and they should work. But it doesn’t seem the easiest thing to do via USB pen.