10-05-2020 11:59 PM - last edited 05-08-2020 05:09 PM
I bought a Q80T a couple of days ago and have noticed a really annoying issue when using the tv with the combination of HDR and game mode.
I'm fairly certain this is a software bug in the TV since I can reproduce this issue with 100% accuracy, and it happens on the dot at the same moment every time. It's basically on a timer.
Basically when the game is displaying a HDR signal and game mode is enabled, exactly after 6 minutes the brightness of the TV suddenly drops by around 20 (50 -> 30). The value of brightness setting doesn't actually change however. Messing with the brightness setting does not restore the brightness to it's original state, but changing the local dimming setting from standard to low and then back to standard does. Switching game mode off and then back on also fixes the issue, but then it happens again EXACTLY after 6 minutes (I've timed this with a stopwatch).
Has anyone else experienced this issue? Or can someone maybe test this on their TV to see if you can reproduce it?
Exact repro steps on how I can reproduce this 100% of the time on the PS4 Pro:
Some other notes: The PS4 has a screensaver that basically dims the screen if it is idle for a while. This is not the cause of this, this happens even when the console is in active use and the brightness can be restored temporarily by changing the local dimming setting like described above. I have not managed to reproduce this issue with game mode off, so it seems to be related to game mode.
Software version: 1304
30-09-2020 02:31 PM - last edited 30-09-2020 02:37 PM
The model number of the firmware posted is slightly different to mine. Not sure if it's because my TV was only manufacturered a few weeks ago according to the serial number.
30-09-2020 02:34 PM
It's really best to wait for the software for your TV to be available. You don't know what differences there could be or how it could impact your warranty if things go wrong. I just wish they would hurry up... it's been out for a day in US and Korea.
30-09-2020 02:37 PM
Okay, but what do people say? Fixed the issues that were in Game Mode, local dimming that were all the problems black bright all good now?
30-09-2020 02:38 PM
From what I have read, this is a good update worth doing when it becomes available for your TV/region.
30-09-2020 03:17 PM
They said in couple of weeks
30-09-2020 03:19 PM
But you have it, USA has it, Korea has it, Q65T has it... it is ready to go then!? Who exactly did you contact to get it? Live chat know nothing. Twitter support know nothing. Email support know nothing...
30-09-2020 03:34 PM
So what’s everyone’s settings now for HDR/SDR in game mode, movies, and shows?
30-09-2020 03:54 PM
30-09-2020 03:55 PM
You uploaded here with I'm not mistaken for an update? This update is suitable for Europe for qeq95t is it safe to download and install it? Did you install it? And do you have the model qe?
30-09-2020 04:13 PM
Dimming bug in the movies never happened to me. Not once.