30-01-2020 10:57 AM in
TabletsHello,
When using my Tab A the back button seems to activates its self (like a ghost is pressing it!!) Has anyone else experienced this and know how to get it fixed?!
thanks
01-02-2020 03:35 PM in
TabletsHi @Sarah36
Is the software version of your Tablet up to date? Go to Apps > Settings > Software update > Download and install. Also, let's try a soft reset. This will end all processes and give the Tablet a fresh start. To do this, press and hold the 'Power' and 'Volume Down' buttons until the Tablet restarts.
03-02-2020 10:07 AM in
TabletsHello ChrisM
Yes software all up to date and had already tried a soft reset (on the recommendation of a samsung employee whilst chatting to them online). I have been advised to get a samsung engineer to look at it....
To be honest its a hassle that i could do with out. The tablet isnt even 2 years old yet, quite frustrating
😞
04-02-2020 07:46 AM in
TabletsHello CarlH
Do screen protector. It was in a case but i removed it from that and still acting the same
Thanks