I am having this issue. my tablet does not want to factory reset. I have tried many ways many time.
when I press power button with down key and then wait for blank screen and press up button holding the power button down, and when I see the samsung logo and release the finger.
Only get the soft reset.
Why is not working? I have tried all this many time.
Even plugging the tablet to laptop.
Hi @factory reset With Tablet connected to laptop via USB Cable ,press and hold the Power and volume down buttons. When the screen is blank move to volume up and power ,release when Samsung logo appears and you should e able to enter recovery mode. If you try again can you not access any of the recovery options?
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .
Hi. Thank you for you reply.
No, I cannot access any the recovery options. I have really tried all that and many times and in different combinations. When the SAMSUNG logo appears it continues normally the boot process no matter whether I release the fingers from the volume up and power or I keep pressing the buttons.
Is there any other way?
Turn off device press and hold volume up and down now connect USB cable