Hi, my daughter needs to be able to unlock our Samsung S9 FE+ tablet after power-up but she cannot do so. I think I have to do it because I am the primary user. This is very inconvenient as she has the tablet and is away from home.
I bought the tablet about 4 months ago so I guess it is on the latest version of android.
I have googled this problem and others have recognised it as very inconvenient. Am I correct in thinking our options are:
- Disable encryption (not sure if this is even possible or desirable)
- Factory reset and make her the primary user (losing our current setup)
Is there any other possibility such as changing her account type in Settings?
Any suggestions or explanation would be very helpful. I don't know whether this problem is generic to Android or specific to Samsung devices?
