26-09-2024 08:42 PM - last edited 26-09-2024 08:48 PM
26-09-2024 08:47 PM - last edited 26-09-2024 08:49 PM
@aanom: At this stage, please confirm the model name/number of your laptop, and we can look at your available options. Please note that, as your query relates to a security feature of the device, and as your Samsung account is no longer registered to the laptop, it may not be possible to bypass the lock screen, and the device may need to be unlocked by an engineer at one of our Service Centres.
26-09-2024 08:50 PM
27-09-2024 10:48 AM