16-09-2022 10:55 PM - last edited 17-09-2022 12:22 AM
16-09-2022 11:19 PM
16-09-2022 11:22 PM
17-09-2022 01:33 PM
17-09-2022 06:38 PM
I had the same with two unopened Samsung Watch4, collected via DPD only to arrive at Samsung empty opened boxes.
Samsung did not want to know, DPD the same, Barclaycard helped dispute, i thought it was in my favour 9 mths later i asked and was told no progress was made, so out of pocket.
2 Decades Samsung Ownership, Follow me on Instagram Obsydian_SMS
DAILY: S25 Edge, ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6
17-09-2022 06:43 PM
17-09-2022 06:46 PM
Sadly you are stuck and it becomes an endless circle of everyone saying not their issue.
Home you have better success than me.
2 Decades Samsung Ownership, Follow me on Instagram Obsydian_SMS
DAILY: S25 Edge, ZFold6, Watch Ultra, Fit3, CL Ace 2, BT-W6, 20,000 Power bank, Smart Tags
FAMILY: ZFlip5, ZFlip6, Watch6 Classic, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFlip4, ZFlip3, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6
18-09-2022 12:56 AM - last edited 18-09-2022 12:59 AM
18-09-2022 11:49 AM
@Bee65: I'm really sorry to hear that you have encountered this issue with your delivery. We have a process in place to deal with lost and stolen items while in transit therefore, if you haven't already done so, please reach out to our Help Desk to report the issue, and an advisor will be able to assist you further.
https://www.samsung.com/uk/support/contact/
20-09-2022 03:46 PM