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- About WelshPaul
since
20-12-2018
Saturday
WelshPaul
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54
Posts
26
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1
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Thursday
@NoteGuyIreland wrote: I have had my Exynos for two weeks now and I'm on 8-9 SoT, nothing turned off or down to achieve that. My Note 10 plus 5G was a bit better though but the difference is maybe 10% I'll take the 120hz display over that no problem.
8-9 hours of SOT with everything turned on or at max settings is a bold claim.
P.S. Everyone is still waiting for you to post a screenshot of your battery stats from within device care.
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Thursday
@kradcliffe wrote:
Lucky you, I'm getting 4.5 to 5.5 hours SOT
It could just be a dodgy battery in this handset but I can't really be arsed getting a replacement and setting it up all over again to have exactly the same issue.
Get it swapped out. If you have these battery issues from day 1 and do nothing, by day 365 it's probably going to be a lot worse! I got my retail sim free S10+ swapped out after a week because of poor wifi, battery and reception and although I had the same problems with the replacement (brand new sealed in the box) phone, I now know that it's just a crappy phone overall and not down to an individual fault on my phone.
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Thursday
@roryh86 wrote: p.s the Snapdragon is only roughly 10% better. Exynos Note usually dies when the Snapdragon version still has around 10-13% battery left. Is 10% a deal-breaker?
Yes it is. If I was all alone, having a heart attack in a ditch somewhere and I had the Snapdragon equivalent with only 8% battery remaining then I could make that 999 call and possibly save my life!
Battery life on my sim free S10+ has always been poor compared to other phones (non Samsung) I have owned and used and so has overall reception. I had it swapped out for another brand new unit but same results. I'm not the only one and I have seen similar posts for the S20 series. Samsung for you! So obsessed with making phones so thin and light regardless if they won't last the end user until the end of the day.
At the end of the day, if you don't like it, send it back. If you do and you don't mind having to keep popping it on charge then keep it.
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Tuesday
Samsung remove the messaging app if the watch isn't paired to a Samsung phone. This isn't unique to the Galaxy Watch 3, they did it with the original Galaxy Watch too!
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09-07-2020
08:11 PM
1 Like
Yours looks like it could be a fake to me! There wouldn't be any spelling mistakes on the retail box and your label looks different to the one I bought from Argos on Sun, 4 Aug 2019 .
I have attached a photo of the underneath of mine:
Compare them yourself:
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08-07-2020
04:22 PM
2 Likes
So don't buy it! I know I won't. I don't think its worth the 400 bucks people are saying it will be sold for. I wouldn't buy the active 2 either given that the ECG feature isn't available on it. Some people have money to burn and so they will choose to buy them, missing features and over pricing isn't an issue for them.
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04-07-2020
11:02 PM
@Brod1986 wrote:
Well my Phone was collected yesterday for an inspection by Samsung. I also complained about the issue with it not accepting charge sometimes. I hope they fix it!
Very unlikely they will repair it. I hope I am wrong though, good luck.
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27-06-2020
01:10 PM
While Samsung (and some Samsung users) are quick to call it physical damage, I find it strange that there are so many images available online now and many with the exact same type of damage. Why are so many of these phones ending up with a whole like that around the same camera lens? Has to be more to this than just physical damage due to user neglect? Anyway, these reports were enough to stop me upgrading!
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24-06-2020
12:11 AM
I have both the Galaxy buds and Galaxy buds+...
Overall the music quality and volume levels are the same, same fit and feel but the Galaxy buds+ do offer better ambiant sound and call quality. So unless you use your Galaxy buds to make and receive calls I wouldn't waste your money buying the Galaxy buds+.
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20-06-2020
05:16 PM
You are purchasing an item from a private seller and most manufacturers will not accept a paypal receipt for such sales (I know from previous experience). So either ask for the original receipt to be included (Warranty would start from the purchase date printed on that receipt) or walk away if you're unwilling to take the risk.
I have read posts on this very forum that stated people have been asked to provide a retail receipt when trying to obtain a warranty repair at a service centre even though the goods are showing as having an active warranty on the system.
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14-06-2020
08:35 PM
I have a UK sim free variant S10 plus and I too have the latest firmware (2nd june release) but haven't experienced any lag or bluetooth issues.
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14-06-2020
07:39 PM
1 Like
I don't understand why you don't just send it back? It's clearly not a UK retail unit if the official packaging states "Romanian Version" on it and it has been covered up with an alternative sticker. I purchased mine from Argos and its software info is as follows: One UI version: 1.5 Tizen version: 4.0.0.7 Software version: R800XXU1DSL1 Knox: 2.4.0 Knox Tizen Wearable SDK: 2.4.0 SE for Tizen: 2.0.0 TIMZ: 3.0.0 That £45 sounds great but it won't sound so great if you ever need it serviced under warranty.
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12-06-2020
10:44 PM
1 Like
It clearly wasn't manufactured for sale in the UK so send it back while you can! This is common place with Amazon and Samsung will likely not honor any future warranty claim. There were people reporting on this very site that when their Galaxy buds developed a fault and they visited a UK service centre that they were refused service as the goods were not UK retail units even though they were puchased on amazon.co.uk via supposedly reputable dealers.
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23-02-2020
12:20 AM
@Meganbrooke26 wrote: Im having the exact same problem I thought it was me but I see its not!! WOW that looks bad! 😮
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20-02-2020
01:56 PM
Panic? Why would anyone panic? Anyway, yep I had this too on my S10 plus. I dismissed it and didn't think any more of it.
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19-02-2020
11:54 AM
1 Like
Samsung haven't fixed anything on the S10 series in a long time so don't hold your breath!
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23-12-2019
06:39 PM
Had this happen to me twice in the past. Only way I managed to fix it was by holding down the button until it force rebooted the watch.
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12-12-2019
05:16 PM
Send it back while you can! I doubt very much that EE support or any other networks support have never heard of these issues before... The first five or so software updates for the S10 series were all signal/data connection fixes and for what its worth, I don't think it is software related. I have had theses issues on my S10+ too. Like you I replaced the phone within the first week and that didn't help either. I'm now on Android 10 and still have poor signal and WiFi issues.
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04-12-2019
08:43 PM
You're wasting your time. Clearly it's a hardware issue! Samsung are aware of the networking issues, always have been. The very first five or six software updates were released to try and address these issues but failed and since then silence. Maybe they did a hardware 2.0 that resolved these issues and us hardware 1.0 users are screwed!
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18-11-2019
07:45 PM
Sorry @Wuzzybear I'm a little confused. I understand that you have a Gmail email address as I recall seeing it prior to you editing your previous post... What I wanted to know was how are you accessing your emails on your phone? Are you using the Samsung email app, Gmail app, some other email app or via your phone's browser?
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18-11-2019
06:54 PM
Are you using the Samsung email app? If so try setting Limit retrieval size to No limit and maybe turn on Auto download attachments in the app settings.
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18-11-2019
06:27 PM
1 Like
Hi Wuzzy, you might want to censor out your email address from the image otherwise you might end up with some undesirable emails from the many weirdos on the net lol
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14-11-2019
03:19 PM
Working fine on my S10+ As much as I hate saying this, try a full factory reset of the device.
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01-11-2019
10:37 PM
Well it was an account related issue after all! I had to enable Data Barring on the account and then disable it. Working now. 😕
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01-11-2019
02:09 PM
I have spoken to Vodafone and they say there are no restrictions in place on my account and that my phone is showing a missing/no APN settings error their end even though the APN is set and active under sim 2 Access Point Names.
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01-11-2019
01:47 PM
So I have a S10+ running the latest software as of today. Sim 1 has a three uk pay monthly sim inserted and calls, texts and data has always worked. Sim 2 has a Vodafone Pay Go sim inserted while calls and texts work, data never has worked. Access Point Names have their correct APN's set: Sim 1 : 3 (three.co.uk) Sim 2: Vodafone PAYG Internet (pp.vodavone.co.uk I have also tried manually adding the APN as per: https://deviceguides.vodafone.co.uk/samsung/galaxy-s10-plus-android-9-0/connectivity/set-up-your-phone-for-internet/ If I select sim 1 for mobile data then it works: If I select sim 2 for mobile data I have no internet access at all: I have had this issue since day 1 so I know it's not an issue with the current software version. I have checked my vodafone account and there are no bars in place so it should work right? I guess I could try and find another handset to test the Vodafone sim in but if anyone can offer any pointers that would be great!
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Galaxy S10
12-10-2019
01:32 PM
Ah they sold you a grey import. Dangers of buying from eBay/Amazon! Canon would destroy any grey imported devices they received under warranty. I guess it's not just the CSC info that is used to identify a devices intended market.
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12-10-2019
01:07 PM
@DavidGW wrote: Yes, I am living in the UK CSC Code The line for Original CSC Code is blank Firmwares's CSC Code XEF Active CSC Code XEU I have attached a screenshot of CSC page I purchased my S10+ brand new and SIM free from the carphone warehouse here in the UK and it's CSC info is identical to yours... I get updates super fast, usually before anyone even mentions its release here and in the press. Your CSC code isn't the issue here.
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05-10-2019
09:31 PM
1 Like
The only ones that can fix this issue is Samsung. So far nothing fixes the page loading and slow speed issues and I'm sure it's down to poor hardware rather than a software issue myself.
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09-09-2019
07:05 PM
I can't speak for any other country but here in the UK if they were to fix a damaged device then by law they have to provide a limited warranty as a result of that repair. I guess manufacturers see users that modified software are more likely to cause damage to the device as rooting can allow an end user to overclock hardware and or brick a device? Almost all manufacturers will void a devices warranty if rooted, many if not all will refuse to fix a device even if the end user offers to pay... They could fix the device and reflash it with stock software but I guess they assume the end user will just root it again and so the risk of a warranty claim is high.
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