Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Hub welcome code

(Topic created on: 07-11-2022 01:03 PM)
747 Views
Clonkeen
First Poster
Options

Is there a phone number to contact someone re getting my SmartThings hub welcome code?

got an email reply asking to allow access to my account but was then ghosted. 

Thanks!

0 Likes
3 REPLIES 3
Clonkeen
First Poster
Options

Ireland based

0 Likes
AsadM
Moderator
Moderator
Options

Hi @Clonkeen, information on where you can locate your SmatThings Hub Welcome code can be found here: https://www.samsung.com/us/support/answer/ANS00083164/#:~:text=After%20the%20reset%2C%20you%20can,in....

 

0 Likes
DLThompson06
First Poster
Options

The welcome code (for a v2 hub anyway) is printed on a sticker inside the unit. Just remove the cover (like you're going to replace the batteries) and you'll see it. I don't understand why they make that information so hard to find. 

0 Likes