07-11-2022 01:03 PM
Is there a phone number to contact someone re getting my SmartThings hub welcome code?
got an email reply asking to allow access to my account but was then ghosted.
Thanks!
07-11-2022 01:03 PM
Ireland based
07-11-2022 02:22 PM
Hi @Clonkeen, information on where you can locate your SmatThings Hub Welcome code can be found here: https://www.samsung.com/us/support/answer/ANS00083164/#:~:text=After%20the%20reset%2C%20you%20can,in....
16-02-2024 12:27 PM
The welcome code (for a v2 hub anyway) is printed on a sticker inside the unit. Just remove the cover (like you're going to replace the batteries) and you'll see it. I don't understand why they make that information so hard to find.