When you loose loyal long-term customers for a few new ones

[Obsydian]

The pain of using light switch voice commands again

About 7 years ago I went Alexa as Samsung ecosystem was winding down and with smart lights setup voice control (I.e light on, light off, dim, colour).

After pressing switches this was cool, but then I added more Hive lights and motion, door sensors, which meant various timed automations meaning we don't even voice commands, as simple if sensor detects motion between defined times turn on the light for 1min.

Fast forward 5 years and Hive has pretty much abandoned all its smart home devices and nothing new either.

All I did was tweaks a few times in the automations and it messed then all up, now nothing works, Hive community is full of the same and total tumbleweed from Hive.

Conclusion, manufacturers need to be held to account, this week, my Alexa support is cloud only and moving to a paywall, Meta Portal box is a dead duck and now Hive ecosystem is the same.

It does make me not trust and also no longer on my future consideration for purchases.

Bringing it back to Samsung and their discontinued Hub, it's the opposite, a shift to build the hub into mobile, TV, fridges and adopted Matter so devices place nicely with others.

[GoanGeek]

I believe that the beauty of Android and Samsung.

They seem invested in IOT devices and Samsung is putting AI in almost all of their products now.

I love smarthings.

The only issue with tech in General though is with new tech improving so fast the older gets outdated.

I feel the future will be all subscription based if you want to stay relevant. And want the latest stuff.

[Sonora]

I would still be careful with smart things. 😛😛😛

Imagine this, you're angry and you smash a smart refrigerator. 😋

 And then, out of revenge, he starts ordering the most expensive groceries online and in restaurants. Hello McDonald's, 3800 Hamburger, we have a party tomorrow.

 Tinu ninu, twilight zone 😜😛🤭😛😛

 

[Obsydian]

That is very true, and AI Skynet-type takeover, but honestly it is SO HARD turning light switches on and off after 7 years of hands free 🤣

[Obsydian]

Agree, i still feel it would be a killer move for Samsung to offer lights, switches, sensors again (yes we have Aeotech, but it needs the Hub) or more UK "works with Smartthings" devices, rather than a convulted automation using different platforms (i.e. Hive, to Alexa or Kasa or Ring, etc...)