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Wrong trade in value for S23 Ultra on the UK website (256GB is better value than 1TB)

(Topic created on: 22-01-2025 06:59 PM)
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MB089
Explorer
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As the title says, trading in the 256GB gives a better value than both 512GB and 1TB. This must be a mistake. 

Is there somewhere I can report this?

Screenshot 2025-01-22 185225.png

18 REPLIES 18
redsunset2022
Helping Hand
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Anybody else noticed the trade in values for the S23 Ultra are the wrong way round based on how much RAM you have? 

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Bharwah
Voyager
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UNKNOWNUSERNAME
Samsung Members Star ★
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yea i was wondering this aswell - makes no sense
MPNI2025
MB089
Explorer
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I hope they correct as I spoke to another agent on the chat who said that 256gb is more popular and therefore has more value which makes zero sense. If I go to any used phones store I will definitely pay more for the 512gb or 1tb S23 Ultra.

redsunset2022
Helping Hand
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Hilarious. Basically, it sounds like they were making it up 😂
Bharwah
Voyager
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GusB
Samsung Members Star ★
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Someone else spotted this, believe it has been raised, hopefully it gets sorted as I'm sure it's probably wrong
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot **
BandOfBrothers
Samsung Members Star ★★
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One of those raise eyebrows moments 😉 

Maybe this will change or one might get a better return by selling privately,  but not on a selling site.

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Anonymous User
Not applicable
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Hi, Why do you think there's no trade price for S24FE Shop quotes price for S23FE? Want to buy S25+ your advise would be helpful 🙂 Regards
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