08-03-2018 09:41 PM
Does anyone know why it keeps saying this when trying to track my order Please input valid Order details. The order number has been taken off my email receipt
08-03-2018 09:43 PM
Dont put the # on the front of the order number.
08-03-2018 09:45 PM
It starts with uk180
08-03-2018 09:49 PM
Dont know then, if you have the order number and your email address it shows its progress. It still shows as prepairing for dispatch on mine.
I can only assume I wont be geting it tomorrow as it doesnt say dispatched yet.
08-03-2018 09:51 PM
Replied in the other thread but for those that haven't seen it...
You need to be logged out and search via "track order" rather than "member"
Being logged in will stop you tracking.
As with paganbunion - mine still shows awaiting dispatch. Very disappointed Samsung.
08-03-2018 09:57 PM
Yeah that's how I'm trying to track it. It Starts with UK180 and is 16 digits long with a - in the middle using the email address the order confirmation was sent to. Sounds like it's not worth looking anyway. I spoke to Samsung today and the located it on the order number so know it's there
08-03-2018 11:09 PM
29-11-2020 12:56 AM
Same