I do wish companies would stop dragging their heels. I can't remember the last time I could buy a contract or change a contract & you could pick up the phone to talk to a human. Since changing from my old mobile they took out money from my bank for the new contract & the old which was paid off. There are more phones on this planet than before mobiles yet no company wants to talk over the problem & get it sorted any more. I.e. I got hit by another car & spent 2 hours trying to talk to my insurer to be cut off, I obviously will try a better company if their is one.
