25-01-2024 06:54 AM - last edited 25-01-2024 04:51 PM
10-02-2024 09:59 AM
10-02-2024 11:04 AM
Hi Denny.. I was in same situation till yesterday. But on serious note the Samsung deleivery service is a disaster. There is nothing you can do except wait. I sent multiple emails but i got my phone in 3 weeks. You can drop email at tienda.online@samsung.com
10-02-2024 04:12 PM - last edited 10-02-2024 04:12 PM
20-02-2024 11:47 AM
My original ETA was 19th February, which is crazy considering the existing delays noted in this thread. Anyway, I have been given a new ETA of 4th of March after pressing someone in the support chat so have no idea how accurate it is.
What's more annoying is the chat staff don't seem to have any awareness of the current delays, and the order page is never updated.
I received an email on the 19th Feb saying it was delayed, and the new date is the 19th of Feb. 🤣