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Samsung galaxy s22 ultra - Delivery delay

(Topic created on: 09-03-2022 04:48 PM)
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Sal33m
Explorer
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Hi samsung community i have ordered the new galaxy s22 ultra (online exclusive colour graphite) on 14th February and I was told it will be delivered on the 13th of March however I rang samsung for an update because the status is still stuck on 'customising your order' and I was told it may be delayed by another week which is soo frustrating however I was told that it may still be delivered on date I was wondering if anyone else is having the same issue
115 REPLIES 115
Sal33m
Explorer
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Quick update my order has progressed to 'Preparing to dispatch' so some progress dont know how long it will be after this
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Aaron F
Journeyman
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Ordered Feb 9 with expected delivery of March 8.  I have no expected delivery on my order...

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Members_Q3QqJlG
Apprentice
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Mine was supposed to be delivered today but it has been in "Customisation complete" for about 3 days 😡 Had Email saying when they would take my next payment but nothing about when I'll actually receive my device, they're more bothered about the money it seems. 😡😠😡

marly75
Explorer
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Yeah, exactly the same story, it's the 1st time I've pre-orderd and I think it will be my last. I'm not to keen on samsung communication especially after they have £1249 of my money. So I'm feeling your pain and frustration
flambard
Apprentice
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I ordered on the 9th Feb in Graphite Grey! Last night I got notification from DPD that they will deliver on Monday. The fact that the message is from DPD gives me hope. 

 

 

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Vivien Phung
Pioneer
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Same here. Expect delivery tomorrow but received a text yesterday it will be delayed till 24 March.  I rang Samsung before receiving the texr, they were adamant it would be delivered on time.  What a lie!

 

I would count myself lucky if I now receive it on 24th March.  Full payment was promptly taken 8n the date of pre order on 12th Feb.  Very frustrated.

gent226
First Poster
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I think they might be having some color issues.

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keithcox13
First Poster
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I ordered the s22 ultra in red on the13 of Feb and my delivery stated 13 of March but it still says customising complete I contacted samsung about a week ago to ask if my phone was delivered late can I still claim for the buds pro and all I was told is my phone will be delivered on my delivery date so unless they have a teleport to get it to me for tomorrow I don't think I will be getting it tomorrow
Members_BGffGX0
First Poster
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Having the same problem and samsung are as helpful as a wet paper bag my phone order is stuck on customisation complete 

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dpehowdy11
Journeyman
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I just received another new email that says my ***** is now delayed for another 30 or more days!!! I'm pissed!!!!