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S24 ultra Samsung Finance issue

(Topic created on: 17-01-2024 09:09 PM)
985 Views
Jaf12
Student
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I am trying to purchase the S24 Ultra via Samsung Finance but I keep getting an error 

Service Unavailable - DNS failure


Any help on how to resolve the issue?
16 REPLIES 16
martw89
Pioneer
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Mine says the same but got an on hold message with an order number so gonna call them tomorrow
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Ksmy89
Troubleshooter
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I have just placed an order using Samsung Finance 👍
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BuzzBuzz
First Poster
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I keep getting declined, saying it cant verify details! Assume it is just traffic overload! 🤞 as no issue with my credit etc
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Juli3n
Hotshot
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Yea same here.
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Juli3n
Hotshot
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Which is a bit weird because that's them doing a soft check.
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BuzzBuzz
First Poster
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I know. Just checked my credit file to make sure nothing dodgy was on there and all good, as expected, so not sure what is going on. I will try next week.
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mnizi
First Poster
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I also got declined on soft search saying it can't verify details. I just spoke to Samsung Finance and they have told me its because I took out a Samung finance loan last month for another phone I ordered for my wife and I need to wait 45 days for another application! So now I'll lose out on the pre order offers 😡
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