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S23 Ultra order delayed by 2 weeks

(Topic created on: 08-07-2023 07:27 PM)
2380 Views
Mer11
Apprentice
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Has anyone else dealt with order delays in June/July?

I've ordered my S23 Ultra on the 24th June, I've been told it's going to be delivered on the 7th, but until that exact date, i didn't get any updates on my order. Then on the 7th of July, I received an email telling me that my order has been delayed until the 21st of July. 

I'm worried the 21st will come and they will delay my order again...

By the way, could anyone please tell me if I should be concerned that my order is still on "Order acknowledged" for more than 2 weeks now? It's not even on preparing dispatch.

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35 REPLIES 35
Nat35
Journeyman
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Will do, I really hope it comes by the 5th🤞 hope yours comes soon too have you ordered exclusive colour? 

DevinaGrewal
Explorer
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I ordered the dark green. Not an exclusive colour
Nat35
Journeyman
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Just checking cause the exclusive is apparently even longer however I ordered normal colour too 

DevinaGrewal
Explorer
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Did you receive your order
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HAR00N
Journeyman
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Okz .
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Nat35
Journeyman
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Have you got your phone? 

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HAR00N
Journeyman
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No not yet .meant to be delivered on 5th oct . Hope it comes on 5th..
DevinaGrewal
Explorer
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Called again and they gave me the final delivery date for 8th October. Apparently all orders should be delivered by then! I dont trust them anymore!
bigllama
Student
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Stuck in the same boat as everybody else, ordered the S23 Ultra a few days ago and the delivery date is 16th October. What the heck are they doing over there? nearly 2 weeks delivery for a phone that shows as "in stock" on their website is a joke.

Customer service are also no help, they just keep telling me it's out of their control. Honestly feel like one big scam. 

HAR00N
Journeyman
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My order has been dispatched. Recvd email from dpd .n will be delivered today by dpd . Gud luck to u all waitong for yrs .