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S23 Ultra order delayed by 2 weeks

(Topic created on: 08-07-2023 07:27 PM)
2403 Views
Mer11
Apprentice
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Has anyone else dealt with order delays in June/July?

I've ordered my S23 Ultra on the 24th June, I've been told it's going to be delivered on the 7th, but until that exact date, i didn't get any updates on my order. Then on the 7th of July, I received an email telling me that my order has been delayed until the 21st of July. 

I'm worried the 21st will come and they will delay my order again...

By the way, could anyone please tell me if I should be concerned that my order is still on "Order acknowledged" for more than 2 weeks now? It's not even on preparing dispatch.

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35 REPLIES 35
HAR00N
Journeyman
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Ordered my s23 ultra on 22nd September 2023 . Was supposed to be delivered on 26 sep . But recvd email its been delayed till 2nd october . And today on 29th September 2023 recvd anotger email that its been delayed further n now expect delivery by 5th october .... i regret Ordering from samsung n never ever again will order direct from samsung . My money is stuck n they dont gve a ***** .
Nat35
Journeyman
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I’m in exactly the same boat as you I ordered the lilic one same day as you and had both the same extensions, hope it comes on the 5th🤞

HAR00N
Journeyman
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I doubt it .....
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DevinaGrewal
Explorer
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Hi. Did you receive your order? I ordered on 23rd Sept and each time I call them. They give me a new date. Its ridiculous!
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DevinaGrewal
Explorer
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Yea they told me 5th October too. Its lies.
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DevinaGrewal
Explorer
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Has anyone actually got their order or do we have to wait months?
Nat35
Journeyman
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I haven’t got my order yet still got the 5th oct as the date 🤞

DevinaGrewal
Explorer
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Keep me updated. I ordered on 23rd Sept. Theyve also told me 5th October.
DevinaGrewal
Explorer
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Let us know when they deliver yours!
DevinaGrewal
Explorer
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At least you got an email. Didnt get anything and had to call customer services