24-03-2022 07:22 PM - last edited 26-03-2022 08:54 AM
I'm.so annoyed..ordered s22 plus on 15th Feb in green...was supposed to arrive 11th March then got an email to say it was delayed til tomorrow being rhe 25th...no email from DPD and no other delay emails so went onto chat...she told me it will arrive on 28th but couldn't give me proof! she ended the chat when I said I wanted proof! I'm so annoyed wish I'd never ordered now! plus my Samsung orderr is still showing as processing order placed.. has anyone else has this issue? shall I just have patience and wait? I don't want it to end up 6 months down the line 😪
UPDATE: 26TH MARCH: I woke up to see I have emails from Samsung saying my phone has been dispatched and will be with me on Monday by DPD. Has anyone else has this also? so excited!
24-03-2022 08:08 PM
24-03-2022 09:45 PM
Same here, ordered the S22+ Green 256gb on 21st Feb for delivery on 11th March, got email on 10th March stating a delay with no explanation but would receive by 25th March, spoke to CS last week and told delivery would be 25th, yet still had no confirmation of dispatch or delivery emails so contacted CS again today as order number also doesn't show on my account and was told basically it will arrive when it arrives and can't confirm a delivery date, For a big company like Samsung their service has been shocking and communication is literally non existent. This phone was for my son's 18th Birthday but seriously considering cancelling my order and getting him another Make of phone. Samsung should be ashamed over their lack of service/communication.
24-03-2022 10:28 PM
hopefully mine will arrive in the next few weeks! thanks for the feedback 🥰
24-03-2022 10:29 PM
Yeah it is rather annoying but I guess once we have them it will be fine. oh no sorry to hear! hopefully It arrives soon
25-03-2022 08:04 AM
I ordered S22+ 256gb in green on 9th Feb. Still showing as processing. CS say they can’t give me an eta.
25-03-2022 09:18 AM
ugh so annoying, I guess we will just have to keep waiting ugh
25-03-2022 09:18 AM
25-03-2022 09:27 AM
indont see why they csnt just be honest and say we don't have stock we genuinely don't know whn you will get it. I'm just going to wait, I can't be bothered arguing with CS. plus I chose the 6 month finance so I csnt cancel 😞
25-03-2022 09:38 AM