S21 upgrade and S20+ trade in value error?

[Fobss]

Hi guys for a few days i've been waiting to get an email from samsung allowing me to upgrade however I havent received any and upon calling Samsung support been told i cant upgrade early apparently which sucks.

Anyway so then what i decided to do was see if i can pay off my current balance and trade in the handset

when I ordered it said the handest was worth £540 trade in so i instantly added it and completed the order, my friends also had problems with upgrading so i also told them about this method however for them the same phone S20+ is only showing up as £450 now im wondering maybe there was an error when i was ordering and this may lead to Samsung not honoring the £540 trade in value? What do you guys think about this?

[Fobss]

Hi, double checked with samsung support they assured me that this is normal and trade in prices change so if i got it at £540 then they will honour that deal

[smiley]

Good news pal 👍🙂

[AaronBMcD]

guys, I have a damaged S10+ and first offered £270, went back in few hours later to confirm all and new value was £240...must only be so many handsets at a value then lowers the more they get, makes sense! all ordered though, S21 ultra 5g...😉

[Fobss]

nice that's a good price for a damaged phone

[ANTB]

Why isnt doesn't Samsung let you trade in galaxy s21 5g ? Feel cheated 2 years later