Samsung upgrade program questions plus care plus

[Lee79]

I have some questions I hope people might know the answer to.

With upgrade program do you get the free gifts if you upgrade during a pre order stage?

If you take out the care plus are you covered if when you send phone back after 12 months and they say its checked and they find  water damage would you be covered ? Or has your care plus already ceased ?

Also I've read messages of people having to wait 13 months for upgrade is this right ? Is it suppose to be 12 months from your order date or when you receive phone ?

Is the upgrade package worth it ?

Thanks in advance 

[strawberry cake]

@Lee79 

hello

for 100% accurate answer, kindly give a call or drop an email below

Samsung online shop support
Mon-Sun | 8am to 10pm

 /  support@samsunguk.zendesk.com

cheers 😀