11-01-2024 01:06 PM
Is anybody having delivery issues with LED TVs?
I see posts from 3 months ago, but not recently.
I ordered QE65QN88CATXXU on 30th November 2023, and despite stating that it was in stock on the website, I was on able to book delivery 2 weeks hence. Took the day off work to be in, only to receive an email on the day saying it was delayed for a further 2 weeks with no further information!
Same TV is not even available on the website now.
Same happened again for that date, now it's due 14th January, and at this point I am expecting the same to happen again, just keeps getting kicked down the road by 2 weeks.
Sadly CS is of no help at all, and are not willing to provide any further information.
Needles to say they have taken my money already. Of course they have offered refund, but that is not the answer.
Anybody having similar experience?
11-01-2024 06:40 PM
16-01-2024 08:01 PM
16-01-2024 08:02 PM
16-01-2024 08:33 PM
They did offer a refund, but I didn't want it, I wanted the TV.
They have now cancelled my order, received a few automated emails about it, no apology, no explanation, pretty poor to be honest.
16-01-2024 08:36 PM
16-01-2024 08:46 PM
I was just asking if anyone was having similar experience with delivery issues, and explaining my experience, to try and understand what was going on.
If you have nothing to add of any actual substance, why bother?
16-01-2024 08:47 PM
16-01-2024 08:49 PM