13-10-2023 10:39 AM
I ordered a Galaxy Watch 6 44mm from samsung on 29th Sept 2023. The delivery date was today 13th October 2023. But there is no confirmation of delivery yet. Their live chat always says that warehouse system is down hence they are no able to process orders, cancellation etc. I will be going for a holiday out of the country within next 2 weeks.
Can someone help me with this or post their experience.
13-10-2023 03:50 PM
13-10-2023 03:57 PM
14-10-2023 09:18 AM
14-10-2023 12:24 PM
Update: Contacted the samsung customer care multiple times yesterday, in one instance they told me that the issue with warehouse system has been resolved, but I guess that proved to be wrong as I received a new delivery estimation of 27th October 2023. The will be offering compensation once the order is delivered. This is pathetic from samsung.
14-10-2023 12:26 PM
It's funny how a tech giant can't resolve a warehouse issue for almost a month now.
14-10-2023 12:29 PM
The compensation is also a joke as it is in the form of vouchers, forcing us to order something from samsung only.
14-10-2023 12:37 PM
14-10-2023 12:50 PM
14-10-2023 05:38 PM