08-06-2024 08:33 AM
Morning all, has anyone had a birthday code sent recently? I normally get one every year on my actual birthday (7th June) but this year I never received one. My wife didn't get hers on 2nd June either. I asked the Samsung online chat knowing they are pretty useless and they said to "rest assured I would receive a code at some point" however I am extremely doubtful now the date has passed.
08-06-2024 12:52 PM
09-06-2024 11:58 AM
Ho do you check if you have opted into marketing? I have spend 45 mins with online chat to not resolve how i check? any help would be appreciated please
09-06-2024 01:00 PM - last edited 09-06-2024 01:02 PM
@Members_djtqrYI: Please follow the link below, scroll to the bottom of the page, and look for 'Sign up for Samsung offers, news and get 15% off on your birthday'.
https://www.samsung.com/uk/offer/
Alternatively, if you have a Galaxy device with a registered Samsung account, please swipe up from your Home screen > Tap on your Samsung account at the top of the Settings menu > Security and privacy > Get news and special offers, and toggle this option on.
09-06-2024 05:59 PM
Ad already mentioned this is the only year I've not received one, yes I have the marketing options checked. I check my emails and the junk box multi times daily.
10-06-2024 02:07 PM
12-06-2024 03:42 PM
I cant find anyone to contact anywhere. I've spoken to loads of people on the general Samsung line who, lets be nice, haven't got a Jeffing clue. I get passed around the houses to then be cut off as they clearly don't know how to help.
29-09-2024 06:23 PM