11-10-2019 09:45 PM in
Suddenly today my pin isnt being accepted. Keeps saying incorrect pin. Tried changing it in settings but it asks for my pin which is then saying is incorrect! Any advice please? Am too worried about restarting etc etc as if it doesnt work I'm locked out and need phone for work. At moment am able to use fingerprint unlock but every now and again will ask for a pin number! Thanks
Solved! Go to Solution.
07-05-2020 11:51 PM in
Hi Simarcox, I just want to check that your phone did not go back to factory settings after you did this (press power button+volune for 10 secs) and also that it didn't ask for a pin when it rebooted. I'm just concerned that if I do this and it asks for a pin (which doesn't work) that I'm not able to go back in. I don't have another phone that I can use at this time.
09-05-2020 08:36 AM in
16-11-2021 11:45 AM in
I have been told today by someone who repairs tablets etc that due to a recent update in Android the the hard reset function using Power/Volume-up no longer works. I certainly cannot get it to work on my brand new Samsung Galaxy evice