11-10-2019 09:45 PM in
Suddenly today my pin isnt being accepted. Keeps saying incorrect pin. Tried changing it in settings but it asks for my pin which is then saying is incorrect! Any advice please? Am too worried about restarting etc etc as if it doesnt work I'm locked out and need phone for work. At moment am able to use fingerprint unlock but every now and again will ask for a pin number! Thanks
Solved! Go to Solution.
09-02-2020 12:09 AM in
Suddenly my Samsung Galaxy S8 wont accept my pin code. Within 15 mins of using my phone all of a sudden it dosnt work. I have tried to rset it says enter pin, not accepted. It says restart...enter pin, not accepted. Hold power button and volume for 10 seconds...it dosnt work!!! please help, its a work phone too!! nightmare
hey is anyone on Samsung reading this???
I came upon this thread just like everyone else here!! Suddenly i can't enter my Correct PIN after my phone restarts. I've been using this phone & the same PIN for over 1 year. So what gives??
Frustrated & shocked!! Luckily i had another phone to access Google and came upon this web forum!!
Thanks to the user tip here : Press the Power Button + Volume Button (for 10sec) to Hard Restart my phone & the problem is solved!!!
But SAMSUNG better address this annoying issue!??
18-02-2020 05:58 PM in
Same issue with me. Suddenly my S8 won't accept the pin. As this happened during a train ride and I only had an electronic ticket on the phone, I was in real trouble.
The power-off workaround helped me too, but only for 2 two days.
SAMSUNG SOLVE THIS ISSUE!
26-02-2020 10:09 AM - last edited 26-02-2020 10:24 AM
OK, what am I missing... I can't access my Samsung S8 at all... it went flat and requires the PIN when it turns back on. I can't even turn the phone off as it requires the PIN to turn it off!!!!! I have tried logigng in via the Samsung "Findmymobile.samsung.com" website but it says remote controls are off, so it can't unlock that way either. I have had this phone for 2.5years, always the same pin. So why today has it decided that the pin is now incorrect and I can't get into my phone at all.
Reading here it seems that this has been a problem reported to Samsung for over a year, probably longer. What is the solution???????? Help. 26th February 2020. Angry.
02-03-2020 11:41 AM in
1. Thanks a lot for the valuable info about Hard reset. I had 1 PIN attempt left before loosing all data, so I took a chance and tried the hard reset and entered my PIN one last time... it worked ! Fantastic !
2. Samsung: How on earth could this problem still remain in your SW after so long time. I used to work many years as Test Manager for Nokia Mobile Phones, and NO WAY we would have allowed this type of SHOW STOPPER error to be released. I understand that SW in mobile phones nowadays are very complicated with 3rd party apps and everything, but this is really a show stopper as people will loose data (including photos).
3. To all of you who have lost your phones data. If you, like me, have a Google sync (or Samsung sync) set up, you might without being aware, already have all your photos backed up in the Cloud. Go to https://photos.google.com/ and you might be surprised to see your photos there.
4. If you haven't already... do set up a Cloud sync. Both Samsung and Google gives you 15GB for free, and after that it's a pretty low monthly fee.