Samsung Galaxy

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Samsung J6 Proximity Sensor Not Working

Posted by 20-05-2019 11:17 AM in Other Smartphones

I have bought a new Samsung Galaxy J6 a few months ago. Whenever I place a call the screen turns off but screen do not turn on automatically when I... View Post

20-05-2019 03:56 PM

I need to wake up the screen first by pressing the power key and then by again pressing power key... View Post

Samsung J6 Android Pie

Posted by 20-05-2019 11:25 AM in Other Smartphones

I have just done this update but it's so bad. I can't go back to my old really good phone settings because apparently you can't so... View Post

20-05-2019 11:34 AM

Now I am sat here playing Clash Of Clans and random apps keeps popping up telling me they're not ... View Post

HELP NEEDED PLEASE!

Posted by 05-11-2018 04:03 AM in Other Smartphones

Hey, I recently deleted the file named Camera in Files on a S8+.Any Idea how to recover it. I tried all the apps on google play but they... View Post

20-05-2019 05:28 AM

i just acsidently signed up for something that will cost 4.99 a week out my phone contract but to... View Post

Ultra Power saving Mode (S7, S8, S9)

Posted by 09-07-2018 02:34 PM in Other Smartphones

I am having a problem with the Ultra Power saving mode: I would like to add another App which is not in the list of allowed apps. It is a MP3... View Post

19-05-2019 11:58 AM

Exactly. Of course, no reply. On the positive their phones fold up now. I was right that their ph... View Post

J3 phone wont hold its charge

Posted by 17-05-2019 04:16 PM in Other Smartphones

Can anyone help with this? Whenever I charge my phone it lasts for less than 24 hours before I have to charge it again. This has been going on for... View Post

19-05-2019 10:06 AM

O.K thanks. Think I need a diagnostic test. View Post

Samsung Upgrade Program

Posted by 21-02-2019 01:01 PM in Other Smartphones

The previous thread discussing the inability of 2018 upgrade program members to actually upgrade seems to have been accidentally deleted. Perhaps... View Post

18-05-2019 12:00 PM

Importantly their phones better than their programmes x customer care! And not grown on trees View Post

Samsung Galaxy Ace S5830 Update Android Using SD Card

Posted by 18-05-2019 10:04 AM in Other Smartphones

Hi, I recently bought a Samsung Galaxy Ace S5830 from Ebay and it came with android version 2.3.2. I tried every way of updating the firmware with... View Post

J6 not reading 64GB SD cards

Posted by 17-05-2019 09:20 AM in Other Smartphones

Hi, I had bought a Galaxy J6 some months ago and have been having problems with inserted SD cards. Most of the times when I insert any type of SD... View Post

18-05-2019 07:21 AM

Hi Andrew, Unfortunately since my J6 is not reading the 64GB SD cards I cannot do so. I have tr... View Post

Random tapping/crackling type of sound in Note8

Posted by 17-05-2019 06:15 PM in Other Smartphones

I have had my Galaxy Note 8 since around 17 months without any problems, but since last one month or so, the phone has started giving out a... View Post

18-05-2019 05:38 AM

I think the best course of action would be to visit a Samsung Experience Store or Samsung Service... View Post

Nougat update Samsung Galaxy A5 2015

Posted by 20-09-2017 12:41 PM in Other Smartphones

Hi team update when Samsung Galaxy A5 2015 will get nougat update View Post

16-05-2019 10:02 AM

Now 2019, where is the update? Now 2019, where is the update? Now 2019, where is the update? ... View Post

Latest Samsung update knocked out my clear view case display

Posted by 15-05-2019 12:52 PM in Other Smartphones

S8 with clear view screen. Everything working great until latest update. Now I can't get the clock 'always on' display. Tried switching... View Post

15-05-2019 07:53 PM

I've seen quite a few with the same problem, also affecting S9. Hopefully they'll bring out... View Post

missing videos

Posted by 15-05-2019 02:57 PM in Other Smartphones

Hi Can anyone help I have filmed videos on my S8 the recent ones are fine but some of the ones I shot in the past have turned into just a still... View Post

Apps & Software

Posted by 14-05-2019 10:05 AM in Other Smartphones

I have a Samsung Galaxy J5 2017 mobile phone. Due to hackers I have been advised to update my "Whats app" to the latest version. HOW do i... View Post

15-05-2019 06:48 AM

WhatsApp I assume will be updating their apps software and once that's happened both Apple iOS an... View Post

S7 Edge Smart Caller ID is Wrong

Posted by 18-01-2019 09:08 PM in Other Smartphones

Hello, I have a Samsung S7 Edge and i have smart caller ID enabled. when i ring someone who also has smart caller id (who hasnt saved my number)... View Post

15-05-2019 01:42 AM

I know its been ages - but you can get that updated here: https://hiya.com/au/manageyourcallerid ... View Post

Samsung galaxy s8

Posted by 14-05-2019 12:54 PM in Other Smartphones

hi I'm having problems answering emails when I'm out away from Wi-Fi if I get emails at home I can answer them if I'm out of the house... View Post

Disable suggested apps

Posted by 13-06-2017 09:23 PM in Other Smartphones

Just got a Samsung S8, when I click on the search phone bar at the top of the apps pages is there any way to disable the suggest apps that show or... View Post

14-05-2019 06:49 AM

This helped. Thanks a lot!! @KennyG wrote: This has been driving me crazy for a... View Post

Unable to move pictures from my camera album - s8

Posted by 13-05-2019 12:53 PM in Other Smartphones

I have an S8 and for a few weeks now i have been unable to move pictures from the camera folder/album into seperate individual folders on my phone.... View Post

Samsung pass update failure

Posted by 25-02-2018 08:17 PM in Other Smartphones

When I try to use the biometrics to log into websites it tells me that Samsung pass needs an update. I press to update it and it immediately says... View Post

12-05-2019 04:00 PM

I had the same issue. I turned off WiFi and used mobile data and it worked. my router was the iss... View Post

S8+ notification log

Posted by 09-07-2017 12:44 AM in Other Smartphones

Can anyone please tell me how to view the notification log on the S8+? As in, I accidentally deleted one and want to view it again. View Post

12-05-2019 04:37 AM

For some reason, Samsung removes the notification log from their Android builds. It makes no sens... View Post

When i txt someone & use emojis, on there phone it shows up as question marks. Why is thiThanx

Posted by 31-10-2017 12:24 AM in Other Smartphones

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12-05-2019 12:58 AM

That's not correct entirely. If your messages either on the messages app or your gear watch is se... View Post

Apple Music - not compatible with S8+?

Posted by 20-05-2017 09:29 AM in Other Smartphones

Signed up for 6 months free Apple Music with EE only to find I am unable to install it, apparently due to the S8+ not being compatible. ... View Post

11-05-2019 03:57 PM

This post is years old, as in when the s8 first came out. The issue has now been fixed. Cong... View Post

Samsung themes being dumb

Posted by 08-05-2019 11:44 PM in Other Smartphones

I was using themes and decided to change it, I accidentally pressed the default one and now I'm stuck in it. When I press to download or apply... View Post

11-05-2019 02:25 PM

Did you manage to get this resolved, @theArtemis? If not, check that the software on your pho... View Post

Hotspot on S7 keeps dropping and sometimes wont allow things to connect to it

Posted by 10-05-2019 09:05 PM in Other Smartphones

Hi, I have someone with a Samsung Galaxy S7 running android 8.8. He generally uses his phone as a hotspot for work with his laptop wghich is... View Post

11-05-2019 02:17 PM

Hi @dcook1313 Are you able to establish if it's the laptop's WiFi connection to the ... View Post

Software wise, are Samsung phones worse than before?

Posted by 10-05-2019 03:30 PM in Other Smartphones

I had a Note 3 from around the time it released. It last up until a few months ago and I swapped it for a J6+. As you can imagine, the... View Post

11-05-2019 05:27 AM

I use my Note 9 and smart view to mirror to my LG Smart TV just fine. Sometimes when first ... View Post

My pictures have been deleted from my gallery and have not been able to retrieve them

Posted by 11-05-2019 02:46 AM in Other Smartphones

I have seen a few pictures from the last week, now, i am trying to see the same pictures and they dissapeared. Where are they? why would they be... View Post

Note 8 Battery Drain After Google Update Patch

Posted by 06-12-2017 07:11 PM in Other Smartphones

I received the Sprint OTA update N950USQU2BQJB a few days ago here in California which carried the security patch... View Post

10-05-2019 07:39 PM

I just had mine replaced and continues to force updates, i fear it will ruin my phone again. Too... View Post

S8 battery showing 100% all the time and wont stay on when unplugged.

Posted by 10-05-2019 04:49 PM in Other Smartphones

Hi, has anyone got any info on what to try and get this sorted? or might just have to take it into a shop. Even when plugged in it's on a... View Post

10-05-2019 05:06 PM

@JamieMeadon: Try a Soft Reset to see if you are able to bypass the current bootloop - to do this... View Post

Samsung Galaxy S6 Edge Unusual Battery Drain

Posted by 14-03-2018 12:03 PM in Other Smartphones

The last few days I've (once again) encountered weird battery drain behaviour for my Samsung Galaxy S6 Edge. I've had this kind of... View Post

10-05-2019 10:53 AM

On my S6 it is the same problem. I have found that the issue occures when the mobile network is s... View Post

IU/Contacts/Messages

Posted by 10-05-2019 07:00 AM in Other Smartphones

Create contact information that emphasizes picture, name, and number. Having small text for the number does not help with finding information... View Post