Samsung Galaxy

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Samsung warranty repairs whilst there is also a cracked screen

Posted by 25-07-2019 12:39 PM in Other Smartphones

Hi, I bought both of my kids a Galaxy S8 around 8 months ago. Unfortunately my daughter dropped her phone a month ago, and has cracked the... View Post

25-07-2019 04:09 PM

Hi @smiley. Sorry to hear this has happened but any physical damage voids the warranty and re... View Post

Samsung Galaxy A5 (2017) moisture warning

Posted by 04-05-2017 12:13 PM in Other Smartphones

Hi, what is the moisture sensor settings? I've got this phone for 2 weeks, since then it was never anywhere close to the water, not even to the... View Post

25-07-2019 01:30 AM

@hammyhamster_18 wrote: Charged afterwards, didn't go away. Samsung Canada, are... View Post

Cant sign in to my e-mail

Posted by 24-07-2019 07:37 PM in Other Smartphones

Hi every so often when I go to check my e-mail it say can't sign in I've not changed my password, why does it keep doing this ? View Post

24-07-2019 11:04 PM

Hello! If you're using a Samsung default email app, you can try removing the email and add... View Post

My S8 is not working properly

Posted by 24-07-2019 07:22 PM in Other Smartphones

My phone shows the notification that it doesn't have the sim card, but I have put it. To repair I restart my phone, but it shows again, and... View Post

24-07-2019 09:42 PM

Please turn off your phone, remove your SIM and clean it with a cloth then insert it back. I... View Post

Google Assistant for Galaxy Watch

Posted by 17-07-2019 06:16 PM in Other Smartphones

I found a google asstant for for galaxy watches. It really works great. You will have to generate a secrets.json and put it on you phone... View Post

24-07-2019 04:46 PM

It works well for just asking general questions, but unfortunately for me the most important for ... View Post

Galaxy A70 not seeing any of my bluetooth devices

Posted by 24-07-2019 09:45 AM in Other Smartphones

Galaxy A70 not seeing any of my bluetooth devices. Jiic84 View Post

S8 lock screen notifications

Posted by 23-07-2019 10:16 PM in Other Smartphones

Hi, Since the update G950FXXU5DDFB on the 20th July, every time a notification comes in with the phone off, it brings up the bio unlock screen... View Post

Galaxy watch running app and average speed

Posted by 14-01-2019 10:46 PM in Other Smartphones

Me and my Wife both recently got Galaxy watches and there is a major bug with the app in that the average running speed shown is all over the place... View Post

21-07-2019 10:48 PM

I've switched to my old vivosport fitness tracker: garmin integration, pace & HRM display, good a... View Post

Rooted Galaxy S8 screen burn-in

Posted by 15-07-2019 11:22 AM in Other Smartphones

Hello everybody! I have a galaxy S8 since November 2017. Around March 2018 i started noticing screen burn-in...I decided to not bother then and... View Post

20-07-2019 01:45 PM

Hi @BillyGrls We're sad to hear of the problem you're having with your phone. As you... View Post

Samsung galaxy S7 nougat wifi calling

Posted by 26-06-2017 05:02 PM in Other Smartphones

I have s7 edge on vodafone nougat 7.0. Wifi calling option is missing. Vodafone have it enabled on my account told me to take phone to samsung... View Post

19-07-2019 08:25 PM

Same issue. I'm with o2, wifi snd 4g calls has been activated but the actual issue is thst in the... View Post

Samsung S8 Dialpad/Keypad after Pie Update

Posted by 22-03-2019 09:28 AM in Other Smartphones

All, Device is S8 with Pie Update The dialpad/keypad does not generate tones, in an ongoing call. This creates issues when the call is an IVR... View Post

18-07-2019 04:48 PM

I have the same issues, there are many posts like this, why is there no one from Samsung respondi... View Post

Note 8 (Sm-N950FZKA) Unroot issue +Help !!!

Posted by 13-07-2019 12:50 AM in Other Smartphones

Hello everyone, well i rooted my Samsung galaxy Note 8 recently Just because of curiosity than i unrooted a few days after, unfortunately after... View Post

18-07-2019 08:49 AM

im not asking how to root or unroot i just ask how to get back my samsung pass View Post

samsung TabPro S always hibernates

Posted by 23-01-2017 05:33 PM in Other Smartphones

My TabPro S always hibernates when i just press the power button once, even though in every setting I looked it should sleep the device. To wake... View Post

17-07-2019 01:22 PM

Many thanks, I've found the advanced power settings and applied those; it seems to have imp... View Post

Upgrade J7 (2017) upgrade Android 9

Posted by 16-07-2019 09:27 PM in Other Smartphones

After the latest upgrade while calling, there is no sound. After 3times ringing the receiver get a symbol of a missed phonecall. I don't know... View Post

17-07-2019 04:51 AM

This sounds more like a problem with the network @Antoine or your sim card. As a proces... View Post

S7 Edge not connecting to Wi-Fi since update

Posted by 27-06-2018 08:32 PM in Other Smartphones

Has anyone had issues connecting and remaining connected to Wi-Fi since the Oreo update? I downloaded the update on 1st June and ever since then I... View Post

16-07-2019 02:55 PM

I am having trouble staying connected to wifi on my galaxy7edge it just keeps going off .it doesn... View Post

Galaxy S7 Individual text tones

Posted by 15-07-2019 08:00 PM in Other Smartphones

hello everyone just got a galaxy s7 while checking my contacts had moved over from my old phone i noticted the individual text tone was missing. i... View Post

16-07-2019 05:52 AM

Going from this long running thread this is a feature everyone is still waiting for @witchy19... View Post

Samsung S8 signal not good

Posted by 09-08-2017 06:45 PM in Other Smartphones

I have a new samsung S8 and have found the signal is very low! does anyone have this problem. In my house i used to get a very good signal on my... View Post

15-07-2019 07:22 PM

Same here. Awful phone. Signal is just rubbish, combination of SIM cards, restart, using safe m... View Post

Schedule Send for Messages App

Posted by 11-07-2019 02:46 PM in Other Smartphones

Google recently incorporated a great feature to their email platform called, "Schedule send." This feature allows the user to send their... View Post

15-07-2019 02:01 PM

@AndrewL, you're the best! It was already there; I just didn't have a clue. Thank you so much. Th... View Post

Places

Posted by 15-07-2019 08:03 AM in Other Smartphones

I have got the 'Places' nearby tab showing in the phone app. Nice idea, but there are no places listed so it's completely useless.... View Post

15-07-2019 12:40 PM

Thanks fir your reply Andrew. Unfortunately, that did not work. Even tried rebooting my phone; no... View Post

NOTE 1O Disrupted production due to legal issues

Posted by 15-07-2019 09:44 AM in Other Smartphones

https://www.sammobile.com/news/galaxy-note-10-production-disrupted-trade-dispute/ Read there. View Post

Backup problems with Smart switch and a Galaxy J330 (J3 2017)

Posted by 12-07-2019 07:10 PM in Other Smartphones

Hi, I am trying to backup my J330 phone using smart switch. Running it on a Win 10 PC connected via cable to the phone. I am getting a... View Post

13-07-2019 04:01 PM

Thank you. File Manager is a third party application but using the 'storage' in settings as you... View Post

Scheduling text messages S8+

Posted by 10-07-2019 11:00 AM in Other Smartphones

Anyone out there help me please. On my S7 I had the option of being able to schedule texts as I work silly shifts it helped sending texts at a... View Post

12-07-2019 09:20 PM

Glad to hear :D View Post

Disable 2G/GSM for security reasons on Galaxy Phones

Posted by 09-07-2019 01:10 PM in Other Smartphones

Good morning, I'm using a J3 2017 and when I requested to open a ticket with Samsung over this, they guided me here to make contact... View Post

12-07-2019 02:29 PM

Cheers @_3 . I forwarded that info to our developers. However, they've let me know t... View Post

grey box over images?

Posted by 10-07-2019 11:15 PM in Other Smartphones

On my S7, I have no issue with viewing images in the gallery app but when I'm in an app such as Instagram, almost all images show up as gray... View Post

12-07-2019 10:35 AM

Hello. Unfortunately I can't help you but I can tell you this "grey box" is a huge issue all over... View Post

S8 Rear camera will not focus

Posted by 12-09-2017 02:36 PM in Other Smartphones

I have had this phone since about 2 weeks after launch and the camera has always been brilliant but last night I opened it and its blurry, it looks... View Post

12-07-2019 07:58 AM

Fix A7 2017. View Post

A7 2017 Front Camera focus issue

Posted by 16-10-2017 06:15 PM in Other Smartphones

First of all dear Samsung I hope you hear this from me, please don't hide from your mistakes, I'm not angry of what you've done for the... View Post

12-07-2019 07:52 AM

Your most recent update sucks! Doesn't fix the problem! View Post

Phone names have disappeared after software update

Posted by 11-09-2018 08:49 PM in Other Smartphones

I just did a software update on my Samsung S6 Edge plus but have lost some contacts and some names have disappeared. How can I get them back.... View Post

10-07-2019 10:20 AM

This still hasnt worked for me View Post

Samsung galaxy j3 2016

Posted by 10-07-2019 03:11 AM in Other Smartphones

If you don't want to put your j3 2016 phone in the bin Don't install the latest update on your phone because it will make it useless then... View Post

10-07-2019 07:52 AM

If it was an update that breaks the screen there would probably be a lot more complaints, regardl... View Post

This device was reset, to continue to sign in with a google account that was previously synced on this device

Posted by 09-07-2019 01:34 PM in Other Smartphones

I put a dummy google account for my Samsung S8+ after the factory reset(something like udsfggfsfddfskgfkd@gmail.com) in order to let the... View Post

10-07-2019 06:49 AM

A Samsung Experience Store or Samsung Service Centre have the required software to reset this for... View Post

AOD is a glitchy mess on One UI on the Samsung Galaxy J7 2017

Posted by 08-07-2019 07:56 AM in Other Smartphones

Sometimes when I lock my phone, instead of the Always On Display appearing, it shows a messed up pattern like the static on an old TV. After a... View Post

09-07-2019 05:25 AM

That's not good @zUltra Have you tried a Soft reboot by turning the phone Off and On. ... View Post