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Original topic:

Suddenly no more WhatsApp notifications

(Topic created on: Thursday)
Melsi92
First Poster
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Mobile Apps & Services
Hello!
I have a S21+ on Android 11 and since yesterday I am not getting any WhatsApp notifications anymore. I haven't changed any settings but out of a sudden I don't get the message popup (at the top) anymore neither does my phone vibrate when a message comes in. I only get the app symbol at the top that there's a new message but it's so easy to miss, especially when I'm using an app in fullscreen mode. All other apps are working fine and give vibrations and pop up messages. But WhatsApp doesn't. I've tried restarting my phone, checked my WhatsApp and App settings - nothing has changed. I did a software update on my phone two days ago or yesterday morning, could that have caused it? And how can I get the WhatsApp notifications back? It's driving me mad!
Thanks! 😊
3 REPLIES 3
AndrewL
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@Melsi92: Is this relevant to all notifications, or just certain ones? Have you tried heading to Settings > Apps > Whatsapp > Notifications > Click on a sub-heading > Show as pop-up > On? If you do this for all notification options, does this resolve the issue? 

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Melsi92
First Poster
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Mobile Apps & Services
Thanks for replying @andrewL. My android version doesn't support pop ups anymore, what I meant was the 'preview' at the top of the screen (see picture, obviously this preview isn't from WhatsApp, but that's what I meant with pop up). But yes, it's relevant to all notifications. Although I have turned off previews and vibration for group messages so I only have vibrations and previews for individual messages but these aren't working now even though previews and vibrating notifications are activated. It just suddenly stopped doing it for WhatsApp only. Screenshot_20210722-155902_Gallery_37605.jpg
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Kingfisher344
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Why not enjoy the peace and quiet
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