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Samsung email app

(Topic created on: 08-05-2024 08:46 AM)
15093 Views
Martin555
Apprentice
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Version 6.1.91.13

After latest update app is always on and continually syncing automatically.

Please remove this feature and restore to previous version
84 REPLIES 84
BandOfBrothers
Samsung Members Star ★★
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I went into my account section and turned the sync off and on within the options, which, after then, swiping away the notification, it has stayed away. 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Ozymandes
Explorer
Options

But did you check if it's running in the background? 

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RPB100
Voyager
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Many thanks. Good way to remove the notification but more importantly is the app working as it should?
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RPB100
Voyager
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Think I'd rather the notification to tell me the app is broke but really appreciate the message :🙂
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TonyVincent
Pioneer
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Thank you. That worked. I didn't think of swiping away as never seen the message before. My mail is set to sync every 15 minutes. Sent myself a test mail and forced a sync. All worked fine. Will see if it comes back.
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TonyVincent
Pioneer
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Oh no! Restarted my phone just to be sure. And its back. Hope it's not gobbling up my battery.
Standby for a Samsung fix as it looks like a bug.
BTW mine is a Samsung S24 ultra.
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RPB100
Voyager
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Emailed Samsung and got a standard response which doesn't even recognise the problem properly. Ho hum - not surprised. Hopefully next update will resolve.
RPB100
Voyager
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It won't go away permanently until Samsung fix what they broke unfortunately. But after telling them about the issue, they have effectively dismissed it with a standard response which doesn't tackle the issue whatsoever. Quelle surprise 😮
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TonyVincent
Pioneer
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Mine appears to be working OK now. No notification and no excess battery consumption an pop3 mail collection running every 15 mins for all mail addresses. Fingers crossed 🤞
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RPB100
Voyager
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Just reinstalled and no joy for me. Hopefully yours stays OK. Will try again tomorrow
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