Mobile Apps & Services | Samsung Community UK

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Software update

Posted by 04-05-2021 02:59 PM in Mobile Apps & Services

Since installing the recent software update my Samsung Notes app has refused to open in order to read or edit existing notes or create new ones.... View Post

04-05-2021 04:07 PM

Hi. Thanks for the advice. I installed an update from Galaxy store and the app is now working fin... View Post

Good Lock

Posted by 29-01-2021 01:38 PM in Mobile Apps & Services

For some reason on my S20 good lock aint functioning because i have upgraded to one ui 3.0 View Post

04-05-2021 03:16 PM

Noticed a new module in Good lock, Bixby Routines +, which offers greater functionality and adva... View Post

Samsung Pay pin

Posted by 04-05-2021 10:22 AM in Mobile Apps & Services

I didn't set up a Samsung Pay pin, nor have I been sent one. I have searched for information on this and everything suggests that I reset the... View Post

04-05-2021 01:17 PM

Only thing I can suggest is to delete the app from your phone, restart it, reinstall the app, and... View Post

Should Samsung A20e support Text messaging via wi-fi?

Posted by 03-05-2021 09:49 PM in Mobile Apps & Services

Should Samsung A20e support Text messaging via wi-fi? View Post

04-05-2021 07:45 AM

Yeah unfortunately all network live chats are the same unless it's a really basic enquiry they ne... View Post

What do the following apps mean?

Posted by 03-05-2021 03:36 PM in Mobile Apps & Services

Hi, Can someone please tell me what the following 3 apps mean? And also what the dot on the right means? Thanks a lot View Post

03-05-2021 10:24 PM

The 3rd one is Nord vpn View Post

Cannot download an App on Galaxy A10

Posted by 03-05-2021 08:39 PM in Mobile Apps & Services

I am trying to download an app but am getting a message ‘Your Administrator has not given you access to this item’ Any advice gratefully... View Post

03-05-2021 09:11 PM

Are you logged in to a Google or Samsung account? View Post

Messages

Posted by 03-05-2021 08:32 PM in Mobile Apps & Services

Hi I've got a Galaxy a 12 and I can't get the notifications on the screen can anyone help ? Thanks View Post

03-05-2021 08:46 PM

Go to settings then notifications, click included apps, then select all apps at the top. View Post

Problems with Text and Profile Sharing

Posted by 03-05-2021 06:09 PM in Mobile Apps & Services

I have recently bought a Samsung Galaxay a12s and i have some problems and be glad of any help. 1. I dont have an option to turn on profile... View Post

Best Sat Nav Maps to Use?

Posted by 24-09-2020 10:26 AM in Mobile Apps & Services

Hi all. So I've been a apple geek for few years now but had plenty of Samsungs in the past. (Now work on behalf of Samsung... View Post

03-05-2021 04:55 PM

Yes, we rang the general patron care number. There had been no touch details on the e-mail we had... View Post

How do I find / add my friends on Samsung members when I don't know there username and don't have the app ..(I log in via crome

Posted by 02-05-2021 09:01 PM in Mobile Apps & Services

How do I find / add my friends on Samsung members when I don't know there username and don't have the app ..(I log in via crome). So... View Post

03-05-2021 04:08 PM

Yes that's right. View Post

[Tip] Keep your Samsung Account safe and secure. Set up Two-Step Verification!

Posted by 09-06-2020 02:24 PM in Mobile Apps & Services

Hi all! When you purchase a Samsung Galaxy device, the first thing you’ll do is probably set up a Samsung account. A Samsung... View Post

03-05-2021 04:01 PM

Hi @Procko89, Sounds like you may need to get in touch with the Samsung account team.... View Post

Facebook app issue

Posted by 03-05-2021 12:04 PM in Mobile Apps & Services

Trying to turn off the sounds in the app yet when I go into media and contacts the option to turn off sound is not there. Phone I am using is... View Post

03-05-2021 12:56 PM

Best to ask Facebook for support. View Post

Unable to install

Posted by 26-04-2021 03:10 PM in Mobile Apps & Services

Does anyone know why I am unable to install Samsung pay on my Samsung phone please? View Post

03-05-2021 12:25 PM

Hi Andrew. Got the phone message states 'does not support this apps. via Sky, based in UK and the... View Post

2 step verification going to old phone number

Posted by 02-05-2021 09:22 PM in Mobile Apps & Services

I got a new phone and new number and can not login to my samsung account because the 2 step verification code goes to old phone number. And I... View Post

03-05-2021 09:41 AM

Hey @Keith9092 , not to worry, you can get this sorted by reaching our Samsung Accoun... View Post

I've just set bixby up, how do I get back on my profile page called "me"?

Posted by 02-05-2021 09:22 PM in Mobile Apps & Services

Can you tell me how I get back on my profile page called "me" the only option is the home page? I ask bixby to take me to my profile page... View Post

MULTIPUL USER PROFILES for m31s - Android 11.0 with UI 3.0

Posted by 06-04-2021 09:42 PM in Mobile Apps & Services

How do I set up multipul Users for m31s android 11? It used to be simple by scrolling down twice clicking the profile picture and... View Post

02-05-2021 09:04 PM

Okay well thanks for reply... Top guy! View Post

Bixby Routines - how to toggle a feature on and off when you connect or disconnect from a Bluetooth device?

Posted by 15-05-2019 08:50 AM in Mobile Apps & Services

I'm having a go a setting up some Bixby Routines on my shiny new Galaxy A70, but I can't work out how to detect Bluetooth disconnections. ... View Post

02-05-2021 02:21 PM

I have the same problem when i disconnect the hotspot with a routine. I forced the wifi on by exe... View Post

Bug: diagonal arrow characters (↖↗↘↙) shown with blue background on Galaxy A51

Posted by 02-05-2021 11:28 AM in Mobile Apps & Services

I have an up-to-date Galaxy A51. Whenever a diagonal arrow character (↖↗↘↙) appears, it is shown with a blue background. For horizontal and... View Post

Health App

Posted by 01-05-2021 09:06 PM in Mobile Apps & Services

Used this OK but now keeps wanting me to go to Settings and won't let me in Why What do I have to do ? View Post

01-05-2021 11:40 PM

Is this to set up Two Factor Authentication? I think my sister asked about why the health app was... View Post

Contacts' details missing/disappeared/deleted

Posted by 10-03-2019 06:45 PM in Mobile Apps & Services

I just noticed the details of several contacts disappeared from my contacts app.I noticed because my mother sent me a message and only her number... View Post

01-05-2021 08:37 PM

I've lost all my Cs in one shot. Is there a limit to the number of contacts we can have? View Post

What would put you off from buying another Samsung phone?

Posted by 12-04-2021 07:23 AM in Mobile Apps & Services

First, I have to say that I am a long supporter of Samsung mobile phones and will probably continue to buy the next model. However, I don't... View Post

01-05-2021 08:05 PM

Completely agree. Bloatware in general, Bixby most of all. Just lost use of the Bixby button ... View Post

New Samsung File Manager App on Android 11 Issue

Posted by 11-03-2021 10:45 PM in Mobile Apps & Services

Why am I now unable to view/edit files & folders in the /Android directory at the root of my internal storage? Third-Party file managers from... View Post

01-05-2021 05:56 PM

This is quite a serious problem (and it is no help to discuss if it has originated from Google). ... View Post

Disable finger painting when editing photos

Posted by 28-04-2021 03:46 PM in Mobile Apps & Services

When editing photos with an s pen enabled device, we should be able to disable finger painting, as for most of us, drawing with the finger will... View Post

01-05-2021 05:54 PM

The images have uploaded in reverse order, so the blurry one is first; and the forum seems to hav... View Post

Fix OneDrive integration

Posted by 28-04-2021 05:28 PM in Mobile Apps & Services

As it stands, since moving over to OneDrive from Samsung cloud, the onedrive app is unable to backup my camera roll as it resides on my sd card. ... View Post

01-05-2021 05:13 PM

Hey, yeah I can manually upload stuff fine but I'd like to use the feature of it doing it automat... View Post

Samsung j6 internal memory showing apps installed on sd card

Posted by 30-04-2021 05:52 PM in Mobile Apps & Services

When I click on storage it shows most of my internal memory is full p I then click on advanced it shows a different amount... View Post

01-05-2021 02:53 PM

Hi @dave19711998 It is possible to store certain apps on your SD card to free up internal... View Post

Samsung TV Plus for S21 series in UK

Posted by 09-04-2021 09:53 AM in Mobile Apps & Services

Hi there, does anyone know when Samsung TV Plus will be coming to the S21 series of phones in the UK? I have seen the YouTube videos showing the TV... View Post

01-05-2021 02:13 PM

Looks like it's here now in the UK all combined in to the Samsung Free/UpDay must have seen our c... View Post

Pay Promotion

Posted by 30-04-2021 03:43 PM in Mobile Apps & Services

Hi, do we need to do anything with the tokens that are awarded for the competition draw or are they automatically entered/submitted? I've... View Post

01-05-2021 02:05 PM

No joy from support but just read the terms FAQ and found this:- Does my entry still count if m... View Post

S21 Ultra Slow charging

Posted by 29-04-2021 04:15 PM in Mobile Apps & Services

Hey folks! I have orignal Samsung 45W charger (listed on their official site) and when I use it to charge my Galaxy S21 Ultra, it takes longer... View Post