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Original topic:

Hello! - Samsung Wallet

(Topic created on: 11-08-2022 07:03 AM)
cezar0408
Explorer
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Mobile Apps & Services

Any idea about this 

 
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3 REPLIES 3
AndrewL
Moderator
Moderator
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Mobile Apps & Services

@cezar0408: Please can you confirm the model name and current Android version of the device you're accessing Samsung Wallet on (located in Settings > About phone)? In the meantime, please try heading to Settings > Apps > Samsung Wallet > Force stop > Storage > Clear cache, then restart your device. If the issue persists, try uninstalling and reinstalling the app to see if this helps. 

WelshPaul
Troubleshooter
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Mobile Apps & Services
No idea but the August update reset Samsung Pay/Wallet and I lost all my reward and payment cards. Had to setup a new!

My advice comes from being a UK Samsung phone user.

Current Devices:
  • Samsung S21 Ultra 5G 256Gb > Model: SM-G998B/DS.
  • Samsung Galaxy Watch4 Classic > Model: SM-R890NZSAEUA.
  • Samsung Galaxy Buds+ > Model: SM-R175.
cezar0408
Explorer
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Mobile Apps & Services
Samsung galaxy s22 ultra
One ui 4.1
Android 12
I just tried all the ways, doesn't work
Thank you anyway!
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