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Samsung account email

(Topic created on: 18-06-2025 05:26 PM)
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ThijssieF70
Student
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I just got an email with the new account deletion policy 

 

If im signed in on my samsung phone or use a app with my account for example samsung health to track my bike rides, im safe and my account will not be deleted ?  

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arianwen27
Maestro
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The email says that if you use any samsung services within a year then you're fine. Meaning just using a samsung phone is enough to keep the account active

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4 REPLIES 4
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arianwen27
Maestro
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The email says that if you use any samsung services within a year then you're fine. Meaning just using a samsung phone is enough to keep the account active
ChrisB_
Moderator
Moderator
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Hi @ThijssieF70, and welcome to the Samsung UK & Ireland Community. 👋

What @arianwen27 has said is pretty much the long and short of it. As long as you're signed into your Samsung account on your phone then there's no danger of it being deleted. 

Piper123
Samsung Members Star ★
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Amazingly clear. Thank you @ChrisB
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
ThijssieF70
Student
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Great to hear thanks

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