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Original topic:

Chat Messages setting keeps turning off for just one contact

(Topic created on: 18-06-2021 08:22 PM)
Christina Harvey
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Mobile Apps & Services

My Samsung s21 Ultra keeps turning off the chat setting/read receipt but its only for one certain contact. Ive tried tuning the setting on and off, resetting my phone but nothing seems to help, anyone else have this issue?

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4 REPLIES 4
Blessed4life
Helping Hand
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Hi, maybe that person doesn't have chat services activated.
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Christina Harvey
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That's the funny thing, the other person does have it activated and it still won't work either way 

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Kate321
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Same thing happened to me and my husband. But it works in my texts with my friend.

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JDfromGB
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I have the same issue! The chat was working for months, accidently turned on a message bubble somehow, similar to what Facebook messenger has, and now all messages are text or mms messages. She still has a blue dot next to the contact. I turn on the setting in the options, go back, hit settings again, and its off. So frustrating. It still works for all the other contacts in my phone as well.

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