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Chat Messages setting keeps turning off for just one contact

(Topic created on: 18-06-2021 07:22 PM)
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My Samsung s21 Ultra keeps turning off the chat setting/read receipt but its only for one certain contact. Ive tried tuning the setting on and off, resetting my phone but nothing seems to help, anyone else have this issue?

25 REPLIES 25
Coley1730
First Poster
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clearing the storage of the app never worked. 

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nixur
First Poster
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Did you clear cache or data or both?

Melchior82
Journeyman
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 I tried to clear only the cache..

but left the data intact so I didn't have to redo all my ringtones for my messages for contact...

so it did not work for me.. clearing only the cache.

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Melchior82
Journeyman
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I tried to clear both cache and data it didn't help..  😞   X-(

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Landfil
Apprentice
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Tested Chat this morning works fir everyone e cept one friend who says it IS turned on. Sends as text. What is going on?
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Lill4
First Poster
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I believe it is the other user who has switched it off from their end.
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Landfil
Apprentice
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HELP ! Chat app keeps turning off for 1 perdon why??
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Landfil
Apprentice
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Ridiculous to switch off when text goes through anyway.
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Landfil
Apprentice
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Why does this jeep happening. Very annoying.
MA.
Steff15
First Poster
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Hi people I have found a way to sort it don't no how long for but it worked ( 1 go to message settings ,2 go to chat settings, 3 there should be worded chat features and should tell you Sent chat over WiFi or network instead of text message click this feature on hope this works for you all