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Samsung Request A Repair Website US

(Topic created on: 07-08-2024 07:28 PM)
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LeRoy83
Apprentice
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To Whom This May Concern:

I have tried to repeatedly schedule a repair on the Samsung website. After I login, I go to the support side, I get everything set and press that final button to only be taken in a constant loop. I have tried multiple devices and multiple browsers. Everything is up to date. This extremely frustrating. 

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AndrewL
Moderator
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@LeRoy83: If you continue to experience issues while booking an engineer's inspection via the online portal, then please contact Samsung US directly via the link below, and an advisor will be able to make the necessary arrangements for you. 

https://www.samsung.com/us/support/contact/

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4 Replies
Piper123
Samsung Members Star ★
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Hey there and welcome to the Samsung UK Community Forum

You may be better off posting on the Samsung US Forum. We are on the UK & EU Forum here.
S24 Ultra
LeRoy83
Apprentice
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Whoops. I didn’t realize that. Thank you.

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Solution
AndrewL
Moderator
Moderator
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@LeRoy83: If you continue to experience issues while booking an engineer's inspection via the online portal, then please contact Samsung US directly via the link below, and an advisor will be able to make the necessary arrangements for you. 

https://www.samsung.com/us/support/contact/

LeRoy83
Apprentice
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Thank you!

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