Posted this ealier today, but was actually in reply to someone who had listed the same fault, but for Samsung washing machines (a simple search on Samsung burnt plug took me there).
Anyway, this is more to make people aware that this potentially dangerous fire hazard is not restricted to washing machines, as I had the same with a dishwasher.
No ideas what kind of fault could cause the appliance to attempt to draw so much current through a UK 13amp plug that it melts - but as can be seen by the photo, it's an obvious dangerous fire hazard.
I don't need any info from Samsung Support - no way this appliance is safe to use (have heard of people being told to simply fit a new plug....!). Dishwasher currently on it's way to scrap yard, where it belongs.
Hi @keith30, if you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and I or one of the other mods will be able to get this escalated for you.
Just a quick update....
Socket, ring main circuit and voltage are all as they should be - see photo.
The delivered voltage is set by the DNO - in this case Northern Power Grid - and as the socket is a passive device, it cannot output more voltage than is supplied by DNO.
The circuit is a ring main, protected by a 32amp MCB. Whilst it could be possible for a device or appliance to attempt to draw too much current, the device or appliance should ideally have overload protection cicuitry - and if all else fails, there is a 13amp fuse in the appliance plug (although a 13amp fuse will most likley not blow at 13 amps).
Whatever caused the excessive current draw, as can be seen from original photos, it generated sufficent heat to melt the plug and blacken the fuse.
No issues with any other devices or appliances connected to the same ring main.
So I still believe this to be an appliance fault - I'm not bothered from my personal point of view, as the dishwasher is long gone - it's more that this may be helpful for anyone else with this issue.
