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Dishwasher with manufacturing defect

(Topic created on: 26-06-2024 12:28 AM)
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zionnike
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My dish was machine soddenly stop to turn on without reason, call Samsung customer service, they send a technical , he found out that reason of the issue faulty control panel , it is very well known manufacturing defect, and it is easy to fix , but unfortunately Samsung do no manufacture this parts anymore, because of defect. Call Samsung again for possible solution , but being treated very poorly , given promises but nothing happened so far .  Very poor customer service and no loyalty to customer and no support at all ,  Samsung do not stand behind product that they manufactured . Things are happening everywhere , especially manufacture defects, but company has to help solve problems not just sell this problems to customers.

Dishwasher model DW8080K7050UG it is 2017 model 

parts that has manufacture defect is DD64-00129A

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