06-04-2022 11:04 AM in
Home AppliancesHi i have an issue with a client's fridge which states error 41 on the Family Hub display. Client exits the error by pressing the close button but keeps giving the error code.
model: RS6HA8
Any idea what can be done?
(no softwear update is needed according to the system)
Thanks,
Niky
Solved! Go to Solution.
07-04-2022 04:23 PM in
Home Appliances@nikycatcutie: If you're seeing error code 41 on the Family Hub display, then please try resetting it via the switch in the top right of the inside of the door (turn it off, then on again). For a visual guide on how to locate the switch, please refer to the steps in the link below.
Family Hub: How to reset Touch Control panel | Samsung India
Let me know if this helps.
06-05-2022 02:50 PM in
Home AppliancesHi - till now resetting the hub worked for client A.
I have another issue with another family hub. client B
Wifi login keeps getting 'lost'
Client would need to connect it everytime they use the family hub.
They have done a reset to the family hub several times is it possible that it's a hardware issue?
thank
11-10-2022 10:05 AM in
Home AppliancesTizen 6.0 update came to me last week and it break our machine.
My just updated and then whole fridge went broke. After update device need to restart and when it does, handle light start blinking and nothing else happen. no light inside fridge and display didn't work.
I remove power cable and wait a while. then start it again and now it seem to work, but after while i notice nothing work like it should be.
Frigde was +10 and freezer +5, all food was gone and even factory reset wont help.
support guy only say that mother board need to change, it is broken and update didn't do this.. hahahah.. of course they say this, not their fault. only 3.5 year old fridge.