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Original topic:

Warranty status query

(Topic created on: 02-08-2022 11:26 PM)
xectis
First Poster
Options
Galaxy Z Fold | Z Flip

 I've registered my phone but cannot find the warranty status. I don't see an option on this website. Can anyone help or give me a direct page link. I just need to know how long is the current warranty.

 

Thanks

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5 REPLIES 5
Solution
StuartR
Helping Hand
Options
Galaxy Z Fold | Z Flip
I've never found that information in my Samsung account but if you go to the link below you can work it out yourself as it lists the length of warranty on each product.

https://www.samsung.com/uk/support/warranty/
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Solution
BandOfBrothers
Samsung Maker ★★
Options
Galaxy Z Fold | Z Flip

Samsung provide a limited 2 year manufacturers warranty from the purchase date of your phone @xectis 

There isn't a section you can for example key in your imei number / phone details etc as far as I'm aware to check how long you have left on a warranty.


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help.

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xectis
First Poster
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Galaxy Z Fold | Z Flip

The phone is second hand so I'll contact the original owner. Thanks to everyone.

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AndrewL
Moderator
Moderator
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Galaxy Z Fold | Z Flip

@xectis: No problem. If you're unable to obtain proof of purchase for the phone which contains the purchase date, then I recommend getting in touch with our Help Desk via samsung.com > Scroll to the bottom of the page > Contact us. If you have your model, serial and IMEI number to hand (located in Settings > About phone), then an advisor will be able to verify your remaining warranty status. 

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awalnoor65
First Poster
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Galaxy Z Fold | Z Flip
Wouldn't it be simpler to display this information next to my device on samsung website?
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