Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Big screen cracking under screen protector

(Topic created on: 24-07-2022 09:11 PM)
571 Views
joeybig01
Journeyman
Options
Hi,

I've noticed under my screen protector the actual screen had hairline cracks. 

So I removed the screen protector to confirm the above has happened? Has anyone else had this problem? Can Samsung help?.

image


image


0 Likes
4 REPLIES 4
joeybig01
Journeyman
Options
Sorry, should mention it's a fold 2
0 Likes
borrw
First Poster
Options
Il
0 Likes
antikythera
Black Belt 
Options
Samsung would blame you for damaging the phone by using it normally (how dare you? .....) even if you had not taken the screen protector off. You're looking at a very expensive replacement screen.
0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

Hi @joeybig01 

 

I wish you had asked here on the forum about removing the screen protector before actually removing it ,as the advice would have been not to.

Anyway 🤔

I would suggest to contact Samsung Support or a Samsung Experience Store or Samsung Service Centre to ask them to assess the phone.

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "