Same with me! Been trying all afternoon.
After like 5 minutes, I get the option to select my device. I click that... nothing. I waited a bit longer and saw a recaptcha.
"Finally!" I enthused. "I can finally get my 3 months free of youtube!"
Turns out that it had expired and I have to start this whole miserable process again.
Truly, truly, dreadful user experience this. Do better, Samsung.
EDIT: Looking at the developer tools, when I click to select the device, I'm getting the following error on https://samsung-boost.cheil.london/v1/deviceValidation/validateDevice
{"code":404,"message":"Not found"}
So something dodgy is going on with the site there.
Just for more context (as a dev myself, I love it when someone puts more context in the bug report)
- Go onto the boost site
- Sign in to redeem (sometimes this errors out and gives me a forbidden message)
- Wait about 5 minutes for the "Select Available Device"
- Once it appears click "Select Device". Nothing happens.
- In the console, nothing appears for a while either
- After a wait, I get the following errors:
Access to XMLHttpRequest at 'https://samsung-boost.cheil.london/v1/deviceValidation/validateDevice' from origin 'https://www.samsung.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
samsung-boost.cheil.london/v1/deviceValidation/validateDevice:1
Failed to load resource: net::ERR_FAILED
youtube-premium/:5394 Uncaught (in promise) Error: Network Error
at e.exports (youtube-premium/:5394:193799)
at y.onerror (youtube-premium/:5394:192591)
- If I click many times, this error sometimes repeats itself per click. Other times, it waits a while and then repeats.
The biggest concern here is the validateDevice url being blocked by CORS policy. I suspect that's the issue.
I'm praying some Samsung dev sees this and goes "ah, that's why we're getting so many complaints that we can't replicate. I will escalate this ticket and get it fixed post-haste".
My brain tells me that this is not the case though and this ticket is buried deeper than Maggie Thatcher herself.
