01-03-2024 10:19 AM
01-03-2024 11:28 AM
Hi @graybo10, I'll be happy to shed some light on this. The screen goes dark during a call due to the proximity sensor being used while the phone is lifted by your ear. There's no option to turn this off in the settings of your phone. If you're not lifting the phone, please check your Screen timeout settings, and try adjusting this. You'll be able to find this on the phone in Settings > Display > Screen timeout.
03-03-2024 04:25 PM - last edited 03-03-2024 04:26 PM
03-03-2024 04:47 PM
03-03-2024 04:49 PM
05-03-2024 07:28 AM
19-03-2024 09:31 AM - last edited 19-03-2024 09:32 AM
19-03-2024 09:36 AM