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fold z5 extreme battery drain and slow charging after July update

(Topic created on: 22-07-2024 11:34 AM)
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vash179
Journeyman
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Updated July security patch, next day phone died 5 hours quicker then ever before.

3 days pass and my battery lasts not even half a day anymore, charging is beyond slow. If using a laptop charger, your losing battery by listening to iheartradio app with the phone off.

Sitting here browing the web on fast charger, 30 minutes I've gained 3% charge from 73% to 76%.

Cleared phone cache and have done multiple steps I've seen while researching this problem. Doesn't help, charging is ridiculous now. I have to carry 2 battery packs to charge my phone because it dies so quickly.

Soooooo, where's the patch for this? Or where's the revert back to before this July update junk?

8 REPLIES 8
BandOfBrothers
Samsung Members Star ★★
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Try running the diagnostic tool in your Samsung Members App @vash179 

There us also > Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode. 

Device Care Section under Battery is a good tool to see what apps are using the battery too. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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vash179
Journeyman
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Since downloading the update at 1am on July 19th, even in the battery stats it Cleary shows a huge decline in %. Entire week prior looks like your going down a slope, July 19th looks like you fall off a cliff.

How can I backtrack my phone to prior July security patch? How can I uninstall this update?

 

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AshtabS9Ultra
Mastermind
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We been having issues with the s23 since June patch came out have reported it to Samsung tried to sent for repair but got refused and once July update came out we just gave up and switched. It’s appalling and shouldn’t go on this long 

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AshtabS9Ultra
Mastermind
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Unfortunately you can’t you will have to deal with it until Samsung decides it wants to sort it. 

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AshtabS9Ultra
Mastermind
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You could also try to send in for repair but Samsung refused me as they say it will get fixed with an update but not been told when. It could be august update it could be September 🤷🏻‍♂️

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vash179
Journeyman
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Convenient that ya send me out a phone destroying patch, 1 week before the new version of this comes out🧐

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AshtabS9Ultra
Mastermind
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Yea I see what you’re saying but it’s happening on devices that are mid cycle and older devices as well. I think it’s just incompetence if you ask me 

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vash179
Journeyman
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Will say that the battery drain has tapered off a bit. It's noticeable still,  but actually bearable (meaning not losing 1% every minute)

This will be the last time though that I update my phone on the first alert to install a new patch. It'll be waiting to you force my phone to do that or I can't use it till I do.

Having no option to backtrack, or undo a recent patch seems ridiculous imo.

As mad as I am about the patch, and as much as I love google. Still don't think I can switch yet, this phones too good.

just DONT RUIN IT SAMSUNG!

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